Ski & Snowboard Rental Technician

Socket.dev; Anchorage (AK); On-site; USD 35,000 - 52,000; Full time

Job summary

Hilltop Ski Area is seeking a Rental Technician to provide outstanding guest service and assist with equipment rentals. You will fit ski and snowboard gear, ensure proper binding settings, and help guests have a safe, enjoyable experience.

The role emphasizes accuracy in rental forms, friendly customer interactions, and collaborative teamwork to maintain inventory and documentation. A positive attitude and safety focus are essential.

Qualifications

• Minimum qualifications include a high school diploma or GED, or equivalent combination of education and experience.
• Excellent oral and written communication skills are required.
• Basic math skills and strong customer relationship abilities are expected.

Responsibilities

• Deliver exceptional guest service through friendly and engaging interactions with guests and coworkers.
• Assist guests with equipment rentals, ensure proper fitting, and answer questions about products and services.
• Maintain inventory, prepare receipts, and complete required documentation for rentals.
• Work with the team to support operations and ensure a safe, memorable guest experience.
• Uphold a culture of professionalism, safety, and teamwork in a fast-paced environment.

Skills

Communication

Customer service

Organizational skills

Multi-tasking

Team player

Reading & writing

Basic math

Cashier experience

Education

High school diploma or GED

Job description

Hilltop Ski Area is seeking a Rental Technician to provide outstanding guest service and assist with equipment rentals. You will fit ski and snowboard gear, ensure proper binding settings, and help guests have a safe, enjoyable experience.

The role emphasizes accuracy in rental forms, friendly customer interactions, and collaborative teamwork to maintain inventory and documentation. A positive attitude and safety focus are essential.