Ski & Snowboard Rental Specialist

Telluride Ski & Golf; South Egremont (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Telluride Ski & Golf is seeking a Rental Technician to assist customers with selecting and fitting ski and snowboard equipment. You will verify rental forms, confirm payments, and provide expert guidance on gear, ensuring a safe, satisfying experience.

You will fit boots, skis, boards, poles and helmets, explain operation, and maintain rental inventory. This role requires strong customer service, cash handling, and DIN setting certification.

Qualifications

• Customer service experience required.
• In-depth knowledge of skiing/snowboarding equipment.
• Proficient with computers and rental software systems.

Responsibilities

• Confirm rental forms and verify accuracy of information.
• Verify rental equipment is paid for and lift tickets are purchased.
• Provide expert advice on equipment selection and gear.
• Fit boots, skis, snowboards, poles and helmets to guest satisfaction.
• Explain equipment operation and reinforce safety techniques.
• Process rental equipment through the rental inventory system.
• Inspect equipment before and after rental and tag repairs as needed.
• Prepare and organize rentals for large groups and school programs.
• Disinfect boots and helmets per manufacturer recommendations.
• Handle cash and credit card transactions accurately and efficiently.

Skills

Customer service

Equipment knowledge

Cash handling

DIN setting

Tools

Rental software

Job description

Telluride Ski & Golf is seeking a Rental Technician to assist customers with selecting and fitting ski and snowboard equipment. You will verify rental forms, confirm payments, and provide expert guidance on gear, ensuring a safe, satisfying experience.

You will fit boots, skis, boards, poles and helmets, explain operation, and maintain rental inventory. This role requires strong customer service, cash handling, and DIN setting certification.