Ski School Support Staff

Vail Resorts; Leavenworth (WA); On-site; USD 27,552 - 42,705; Full time

Benefits offered by this job

Free passes

Ski lessons

Retail discounts

401(k)

Employee assistance program

Training and development

Referral program

Job summary

Vail Resorts in Washington's Leavenworth area is hiring Ski School Support Staff for the winter season. Join our mountain team to process reservations, help set up facilities, and assist with lessons for guests of all ages.

You’ll work in a fast-paced, guest‑facing environment and enjoy the company’s renowned perks and wellness benefits. Starting wage ranges from $20 to $31 per hour, with full-time hours available during the Winter 2026/2027 season, housing options, and employee discounts.

Qualifications

• Fluent English in daily interactions with guests and teammates.
• Strong communication and interpersonal skills for a fast-paced environment.
• Experience in customer service is preferred.

Responsibilities

• Process daily reservations and sales on resort operating systems.
• Set up and tear down indoor facilities; maintain a clean, welcoming environment.
• Ensure compliance with health-code policies and facility cleanliness.
• Maintain a clean facility to support high guest flow.
• Assist with games and activities for children in indoor/outdoor settings.
• Wear helmet and follow uniform policy during lessons/ski activities.
• Lead safety standards and contribute to a culture of health and safety.
• Perform other duties as assigned by the supervisor.

Skills

Fluent English

Strong communication skills

Customer service experience

Education

High school diploma or equivalent

Job description

Ski School Support Staff

Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With over 40 resorts across 3 continents, you can join us for a season or build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free passes, free ski and snowboard lessons, 40 % retail discounts, training through Epic Service, and wellness benefits.

Hiring for seasonal positions occurs on a rolling basis. Applications will be accepted until December 15 or until positions are filled.

Employee Benefits

• Free passes and discounted lift tickets for employees and their friends and family
• Free ski and snowboard lessons
• 40 % retail discounts
• 401(k) retirement plan
• Employee assistance program
• Training and professional development opportunities
• Referral program

Job Specifications

• Starting wage: $20.00–$31.00 per hour
• Employment type: Winter seasonal 2026/2027
• Shift type: Full time (part‑time hours available)
• Minimum age: 18 years
• Housing availability: Yes

Job Responsibilities

• Process daily reservations and sales on resort operating systems.
• Set up and tear down indoor facilities, maintaining a clean, orderly, and welcoming environment.
• Ensure compliance with health‑code policies and procedures for facility cleanliness, including common areas, toys, and equipment.
• Maintain a clean and orderly facility that accommodates daily high‑volume guest flow.
• Work with small children to facilitate appropriate games and activities in indoor and outdoor settings.
• Adhere to corporate policy regarding wearing a snow‑sports helmet while skiing, riding, or assisting lessons in uniform.
• Lead and model safety standards within the department for yourself and others; contribute to a culture of health and safety to meet the zero work‑man’s compensation safety goal.
• Perform other duties as assigned by the supervisor.

Job Requirements

• High school diploma or equivalent (preferred).
• Experience in a fast‑paced, service‑based environment.
• Fluent in the English language.
• Must be able to work weekends and holidays.
• Strong communication skills with a wide variety of guests and employees.
• Strong computer, typing, and data‑entry skills (preferred).
• Early childhood care experience (preferred).
• Ski or snowboarding experience to assist lessons as necessary (preferred).
• Successful background check required.

In completing this application, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 515412