Ski School Reservations Supervisor

Jimmy Jazz; Leadville (CO); On-site; USD 36,000 - 44,000; Full time

Job summary

Ski Cooper is seeking a Reservations Administrator for the winter season in Leadville, CO. You will schedule, supervise, and train sales desk staff, coordinate reservations and lessons, and ensure exceptional guest experiences through professional communication and efficient ticketing operations.

The role requires 18+ with a valid license, a High School Diploma, and flexibility to work holidays/weekends. Seasonal employment runs from December to March/April with potential for renewal.

Qualifications

• Must be 18+ with a valid driver's license.
• High School Diploma or GED required.
• Previous ski school/resort experience preferred.
• Excellent organizational and time management skills.
• Strong customer service & communication skills.
• Willingness to work holidays and weekends.

Responsibilities

• Schedule, supervise and train sales desk staff for accurate information and guest experiences.
• Coordinate reservations and lesson scheduling with Ski School Directors.
• Communicate professionally with guests via in person, email, and phone.
• Sell products using the ticketing system and manage voucher/coupon redemptions.
• Handle daily payroll for Sales Desk Staff and maintain financial reports.
• Maintain staff schedules and ensure adequate instructor availability.

Skills

Customer service

Communication

Organizational skills

Time management

Dependability

Flexibility

Education

High School Diploma or GED

Tools

In Touch system

POS register

Job description

Ski Cooper is seeking a Reservations Administrator for the winter season in Leadville, CO. You will schedule, supervise, and train sales desk staff, coordinate reservations and lessons, and ensure exceptional guest experiences through professional communication and efficient ticketing operations.

The role requires 18+ with a valid license, a High School Diploma, and flexibility to work holidays/weekends. Seasonal employment runs from December to March/April with potential for renewal.