Ski & Ride School Supervisor - Winter 26/27

Alterra Mountain Company; West Virginia; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Affordable on-mountain housing

Medical benefits

401k plan

Discounted lift tickets

Pro deals

Job summary

Snowshoe Mountain Resort is seeking an organized and enthusiastic individual to supervise our Ski and Snowboard School. You will manage lesson assignments, create instructor schedules, and oversee staff training to ensure a memorable experience for guests and staff.

If you're passionate about snow sports and excel at guiding others, join our team of dedicated Ski Instructors. Turn your love for skiing into a rewarding career with us!

Qualifications

• High School Diploma or GED is required.
• PSIA/AASI Level II or higher preferred.
• Four years of full-time teaching experience would be comparable.

Responsibilities

• Manage lesson activities by assessing guest needs and aligning staff with those needs.
• Train staff by developing orientation programs and PSIA/AASI methods.
• Schedule staff to ensure appropriate coverage based on workload.
• Monitor lesson quality by observing group dynamics and assisting guests with special needs.
• Handle service recovery by addressing and resolving guest concerns.
• Evaluate employee performance through feedback and coaching.
• Maintain facilities and teaching aids for effective lessons.
• Ensure accuracy of lesson records, payroll reports, and incident logs.
• Contribute to the team by achieving related results as needed.

Skills

Teaching

Staff supervision

Scheduling

Customer service

Education

High School Diploma or GED

Job description

Seasonal

Work, Play, Get Paid, and Enjoy the Perks!

• Housing: Affordable on-mountain employee housing available for rent.
• Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
• Pay: $17.00 per hour
• Start Date: The end of November and beginning of December with positions available throughout the season.
• Seasonal: Seasonal work involves temporary employment tied to specific times of the year.
• Schedule: Will require working early mornings, weekends, and holidays

Employee Perks

• Medical Benefits - Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!

Why Work with Us?

Snowshoe Mountain Resort is seeking an organized and enthusiastic individual to supervise our Ski and Snowboard School. In this role, you'll manage lesson assignments, create instructor schedules, and oversee staff training to ensure a memorable experience for both guests and staff.

If you're passionate about snow sports and excel at guiding others, join our team of dedicated Ski Instructors. Turn your love for skiing into a rewarding career with us!

Job Responsibilities

• Manage lesson activities by assessing guest needs, aligning staff with those needs, and ensuring proper children's check-out procedures.
• Train staff by developing and implementing orientation programs, educating on current PSIA/AASI methods, and preparing for certification exams.
• Schedule staff to ensure appropriate coverage based on workload and communication with the operations scheduler.
• Monitor lesson quality by observing group dynamics and assisting with special needs.
• Handle service recovery by addressing and resolving guest concerns effectively.
• Evaluate employee performance through feedback logs, coaching, policy enforcement, and performance reviews.
• Maintain facilities by overseeing daily clean-up, snow removal, flag operations, and ensuring teaching aids are available.
• Ensure report accuracy by verifying lesson records, approving payroll reports, and managing incident logs.
• Contribute to the team by achieving related results as needed.

Education

• High School Diploma or GED

Preferred Experience

• PSIA/AASI Level II (or higher) or comparable (four years fulltime teaching experience would be comparable)
• Knowledge of safety practices, CPR/first aid certification preferred

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.