Ski School Manager - Winter 26.27

Alterra Mountain Company; West Virginia; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Benefits

Free skiing privileges

401k plan

Discounted lift tickets

Discounts on dining

Merchandise discounts

Pro deals

Job summary

Snowshoe Mountain Resort is seeking a dynamic leader to head the Children’s Ski & Snowboard School (Kids World), Pre-Ski School (Child Care), and Bike School. You will guide a talented team, ensuring lessons exceed guest expectations and align with financial targets.

Responsibilities include recruiting and developing staff, updating training materials, and governing SOPs for teaching methods, guest services, and safety. On-site leadership opportunity in Snowshoe, WV.

Qualifications

• Leadership of Kids World, Pre-Ski School, and Bike School programs.
• Recruit, train, and develop staff for all ski/childcare programs.
• Create and update training materials and schedules.

Responsibilities

• Manage Bike School, Children’s Ski & Snowboard School (Kids World), and Pre-Ski School (Child Care).
• Recruit, train, and develop top-tier staff.
• Create and update procedural and training materials.
• Establish training schedules and guidelines.
• Ensure staff meet departmental standards and child-to-staff ratios.
• Conduct regular performance audits and manage programming and events.
• Develop service standards, KPIs, and staff recognition programs.
• Oversee onboarding, including interviews, paperwork, and housing.
• Update handbooks and training materials.
• Collaborate on SOPs for teaching methodologies, guest services, and safety.
• Manage inventory and order supplies.
• Match instructors to roles and handle quality control.
• Support instructors with challenges and monitor performance.
• Foster high standards, open communication, and manageOperations in the Director's absence.
• Assist supervisory staff with daily duties.

Skills

Staff leadership

Recruiting

Training staff

Program management

Safety awareness

KPI development

Education

High School Diploma or GED

Job description

Flex Year Round

Work, Play, Get Paid, and Enjoy the Perks!

• Housing: Affordable on-mountain employee housing available for rent.
• Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
• Start Date: Middle to End of November
• This is a Flex Position for 9-11 months per year; you can use your off months to travel or visit friends and family!
• This position is benefit eligible after the first 30 days of employment.
• Schedule: May require working early mornings, weekends, and holidays
• If you're seeing this job, we're still hiring and accepting applications

Employee Perks:

• Medical Benefits - Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!

Why Work with Us?

Are you a dynamic leader with a passion for snow sports and childcare? Snowshoe Mountain Resort is on the hunt for an energetic and visionary individual to take charge of our Children's Ski and Snowboard School (Kids World), Pre-Ski School (childcare), and Bike School programming.

In this pivotal role, you'll inspire and guide our talented team, ensuring that every lesson and activity not only meets but exceeds our guests' expectations. You'll drive our mission forward, creating unforgettable experiences while achieving outstanding financial results.

If you're ready to make a thrilling impact and elevate our mountain adventures, we want you on our team!

Job Responsibilities:

Manage Bike School, Children's Ski & Snowboard School (Kids World), and Pre-Ski School (Child Care):

• Recruit, train, and develop top-tier staff.
• Create and update procedural and training materials.
• Establish training schedules and guidelines.
• Ensure staff meet departmental standards and child-to-staff ratios.
• Conduct regular performance audits and manage specific programming and events.
• Develop service standards, KPIs, and staff recognition programs.
• Oversee onboarding, including interviews, paperwork, and housing.
• Update handbooks and training materials.
• Collaborate on SOPs for teaching methodologies, guest services, and safety.
• Manage inventory and order supplies.
• Match instructors to roles and handle quality control.
• Support instructors with challenges and monitor performance.
• Foster high standards, open communication, and manage operations in the Director's absence.
• Assist supervisory staff with daily duties.

Education:

• High School Diploma or GED

Preferred Experience:

• PSIA/AASI Level II (or higher) or comparable (four years fulltime teaching experience would be comparable)
• Knowledge of safety practices, CPR/first aid certification preferred

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.