Ski & Ride School Group Lesson Supervisor

Schweitzer; West Valley City (UT); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Season pass

Lift ticket discounts

Food/Rentals/Retail discounts

Medical/Dental/Vision/Life insurance

401(k) with company match

Employee Assistance Program

Counseling service

Job summary

Solitude Ski & Ride School is seeking a Group Lesson Supervisor to oversee all daily group lesson products for kids and adults, and to coordinate school groups and community programs. The role drives staffing, training, and performance evaluations while supporting hiring, timekeeping, and reporting in a fast-paced mountain setting.

You will lead a high-performing instructor team, schedule staff, and ensure smooth daily operations with a focus on safety and customer experience on snow.

Qualifications

• Strong, clear communication and leadership across 1:1, group, and cross-functional settings.
• Dependable, punctual, and accountable with ownership to drive work to completion.
• Able to synthesize data to make timely staffing/operational decisions.

Responsibilities

• Develop a high-performing instructor team through coaching, training, and onboarding.
• Determine staff schedules in coordination with counterparts.
• Manage daily kids and adult lesson products and oversee school groups.
• Support daily ski school operations and labor management.
• Ensure a safe, clean, and professional learning environment.

Skills

Leadership

Communication

Staffing

Training

Timekeeping

Education

PSIA-AASI Level I Certification

PSIA-AASI Level II Certification preferred

Tools

MS Office

Computer basics

Job description

SeasonalJOB TITLE: Group Lesson SupervisorDIVISION: Solitude Ski & Ride SchoolREPORTS TO: Snowsports ManagerLOCATION: Solitude Ski & Ride SchoolCLASSIFICATION: Full-Time/ Seasonal/ HourlyPAY RATE: $28.88POSITION:The Ski & Ride School Group Lesson Supervisor oversees all daily group lesson products for kids and adults of all ages. This role also oversees school groups and grant-funded community programs. They are responsible for planning daily operations, coordinating program dates, participant inventory, and instructor staffing. Additionally, this role will support other operational functions including hiring, training, timekeeping, evaluating, recognition & disciplinary action, reporting, and offboarding.SPECIFIC JOB REQUIREMENTS:• Strong, clear communication and leadership skills across 1:1, group, and cross-functional settings, with the empathy and self-awareness to develop, motivate, and adapt to a team of instructors• Must be dependable, punctual, and accountable, taking ownership and staying persistent to drive work to completion• Knowledgeable of basic computer programs, with the ability to learn new ones• Able to synthesize data and experience to make objective, timely decisions on staffing and operations, even in fast-paced or ambiguous conditions• Possess an organized work style• Able to be Innovative and creative• On snow supervision of Snowsports operation experience is a plus• Current Level I PSIA-AASI (or equivalent) Certification, and 2 years industry experience is required. Level II PSIA-AASI Certification preferred.JOB DUTIES AND RESPONSIBILITIES:• Develop a high-performing team of instructors by selecting the right people, coaching, training, ongoing skill development, and helping new team members acclimate quickly• In coordination with counterparts, determine staff schedules• Manage and execute daily kids and adult lesson products• Coordinate and oversee school groups and grant-funded community programs• Support daily ski school operations• Manage labor to revenue through staffing and assignments• Manage staff performance with integrity and the resort's values: set clear expectations and deliver recognition, honest and actionable feedback, crucial conversations, disciplinary action, and seasonal evaluations• Regularly communicate with counterparts in other departments• Maintain a safe working environment for all staff• Keep the learning area and facility clean and professional looking.Perks of Working Here:Work & Play in the Mountains:Embrace the stunning Wasatch Mountains.Connect with fellow mountain enthusiasts.Benefits:Access to select Alterra Mountain Company Destinations.Free Solitude season pass for you and eligible dependents.Discounts on solitude lift tickets for friends and family.Discounts on food, rentals, retail, and lessons.Other Perks:Comprehensive medical, dental, vision, and life insurance for eligible employeesPro deals with outdoor brands.Generous 401(k) plan with company match.Free counseling service through Employee Assistance Program.