Ski Resort Retail Sales Associate — Customer-First Service

Sugarloaf Mountain Corporation; Michigan; On-site; USD 32,000 - 42,000; Full time

Job summary

Sugarloaf Mountain Corporation is seeking a Retail Sales Associate to greet customers, guide them to products, and assist with checkout. You will provide product information and build customer confidence through thoughtful recommendations.

You’ll help maintain store presentation, handle transactions, and work with team members to ensure a welcoming shopping experience. Candidates should be able to lift up to 50 pounds and work flexible hours.

Qualifications

• You enjoy delivering outstanding customer service and connecting with customers who return year after year.
• You communicate in a clear, friendly manner and share enthusiasm for products and services.
• You value teamwork and helping colleagues while delivering great service.
• You are flexible to work nights, weekends, and holidays and can lift up to 50 pounds.
• You have basic computer skills and can handle transactions accurately.

Responsibilities

• Welcome customers by greeting them and offering assistance
• Escort customers to racks and counters or suggest items
• Provide accurate product information to customers
• Assist customers in making selections with confident recommendations
• Accept payments and process credit cards or gift cards

Skills

Customer service

Communication

Team player

Flexible hours

Friendly demeanor

Education

High school diploma or equivalent

Tools

POS system

Job description

Sugarloaf Mountain Corporation is seeking a Retail Sales Associate to greet customers, guide them to products, and assist with checkout. You will provide product information and build customer confidence through thoughtful recommendations.

You’ll help maintain store presentation, handle transactions, and work with team members to ensure a welcoming shopping experience. Candidates should be able to lift up to 50 pounds and work flexible hours.