Sugarloaf Retail Winter Sales Associate

Sugarloaf; Carrabassett Valley (ME); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free lift pass

Resort discounts

Lessons & rentals discount

Nordic trails access

Partner resorts discounts

Job summary

Sugarloaf is hiring Retail Sales Associates for the winter season in Maine. You will provide quality customer service, share product knowledge, and perform daily retail tasks to help guests find what they need.

This role offers in-store and external training, opportunities across Sugarloaf outlets, and a wage range of $16–$18 per hour depending on experience.

Qualifications

• Experience in customer service and sales.
• Able to work as part of a team.
• Good money handling and register skills.
• Able to stand and move inventory as needed.
• Familiar with Point of Sale systems (POS).

Responsibilities

• Provide accurate information about merchandise for brands in assigned shop.
• Develop relationships with customers to increase sales.
• Know Sugarloaf Resort properties and local area to answer questions.
• Maintain a positive and cheerful attitude at all times.
• Participate in in-store and external training opportunities.
• Work independently and multi-task while greeting guests promptly.

Skills

Customer service

Sales experience

Teamwork

Money handling

POS software

Office software

Equipment knowledge

Attention to detail

Job description

Overview

Sugarloaf is looking to hire Retail Sales Associates for our upcoming winter season. A Retail Sales Associate is responsible for the provision of quality customer service and thorough product knowledge and will also perform the daily tasks of the retail operation. Our Retail Sales Associates are excited to help each and every guest with their needs.

Our Resort offers an array of retail outlets such as our DownHill Supply Company, Amos and Friends, the Sugarloafer Shop, Sugarloaf Cap Co, the Burton Store, and our LL Bean Store. Placement in one of these locations once hired is dependent upon candidate expertise, resort staffing needs, and availability for start date. We currently have openings for both full and part-time winter season positions. This role is anticipated to start at a wage between $16-18/hour depending upon experience.

Responsibilities

• Give accurate and current information about the merchandise for all brands carried in assigned shop
• Utilize the tools and training provided by Sugarloaf Resort to develop long-term customer relationships and increase sales
• Develop strong knowledge of Sugarloaf Resort property as well as the surrounding area in order to be able to answer questions regarding area activities
• Maintain a positive and cheerful attitude at all times
• Take advantage of additional in-store and outside training opportunities offered
• Must be able to work independently and multi-task while greeting all guests promptly as they enter the store and hosting a warm atmosphere at all times

Qualifications

• have effective communication skills
• have experience in customer service and sales
• be able to effectively work as part of a team
• pay attention to detail and be accurate with money usage and register use
• be able to exert a moderate amount of physical activity in order to carry, stock and move inventory
• have some knowledge or familiarity with equipment sold as well as some experience with Microsoft Office and Point of Sale programs

Sugarloaf Team Member Benefits Include

• Free lift pass for skiing and/or riding
• Discounts at resort F&B and retail locations
• Discounted ski/snowboard lessons and rentals
• Access to Nordic trails and discounted equipment rentals at our Outdoor Center location
• Discounted passes at other Boyne and partner resorts