Ski Rental Technician

Alterra Mountain Company; California; Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free skiing

Healthcare benefits

Gear discounts

401(k) match

Free lift tickets

Food & beverage discounts

Retail store discounts

Employee Assistance Program

Season passes

Job summary

Alterra Mountain Company operates Palisades Tahoe’s rental shop seeking an enthusiastic Seasonal Rental Associate. You will greet guests, assess equipment needs, explain safety features, and assist in sizing and selecting gear for skiing or snowboarding.

The role emphasizes strong customer service, proper equipment handling, and adherence to safety procedures in a fast-paced retail setting at California's premier resort. Prior experience is helpful; 18+ years old required.

Qualifications

• Required: High School Diploma or GED.
• Preferred: 1-3 months of customer service or related experience.
• Basic knowledge of hand tools.
• Familiarity with ski/snowboard equipment and POS systems.
• Motor Vehicle Record review may be required.

Responsibilities

• Provide excellent customer service to all customers and employees.
• Greet and assist guests upon entry to the store.
• Explain rental equipment operation and safety features.
• Assist in sizing and selecting appropriate equipment.
• Maintain binding certification and adjust bindings as required.
• Inspect returned equipment for damage and completeness.
• Utilize RTP POS system proficiently.
• Maintain shop cleanliness and equipment storage standards.

Skills

Customer service

Safety awareness

Effective communication

Teamwork

Punctuality

Education

High School Diploma or GED

Tools

POS system

Ski tuning tools

Hand tools

Job description

Alterra Mountain Company operates Palisades Tahoe’s rental shop seeking an enthusiastic Seasonal Rental Associate. You will greet guests, assess equipment needs, explain safety features, and assist in sizing and selecting gear for skiing or snowboarding.

The role emphasizes strong customer service, proper equipment handling, and adherence to safety procedures in a fast-paced retail setting at California's premier resort. Prior experience is helpful; 18+ years old required.