Demo Technician - Palisades & Alpine

Schweitzer; Olympic Valley (CA); Vor Ort; USD 25.000 - 36.000; Vollzeit

Benefits dieser Stelle

Free skiing privileges

Healthcare options

Staff discounts

401(k) plan with company match

Free lift tickets

Employee discounts at stores

Employee Assistance Program (EAP)

Zusammenfassung

Palisades Tahoe Resort, LLC is seeking staff to outfit guests with rental equipment and explain safety features. The role includes sizing, selecting gear, and providing excellent customer service in a high-traffic environment.

The position is on-site with a base hourly pay range of $18.00 to $25.92 per hour. Eligibility for healthcare, lift privileges, and employee discounts are part of the benefits package. Applicants must be at least 18 years old.

Qualifikationen

• Strong customer service and safety awareness required.
• Able to greet and assist guests, assess needs, and explain equipment features.

Aufgaben

• Provide excellent customer service to guests and employees.
• Greet guests upon entry to the store and assist with equipment selection.
• Demonstrate knowledge of product features and benefits; explain operation and safety features.
• Maintain bindings and ensure proper sizing and adjustments.
• Complete rental contracts accurately using RTP POS system.
• Inspect returned equipment for damage and restock as needed.
• Maintain shop cleanliness and equipment storage standards.

Kenntnisse

Customer service

Safety awareness

Effective communication

Team player

Ausbildung

High School Diploma or GED

Tools

POS system

Jobbeschreibung

Seasonal Palisades Tahoe We share the spirit of these legendary mountains with the world. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Job Summary

Responsible for outfitting all guests with rental equipment suitable for their needs and explaining safety features. Please note this positions is not remote. Applicants must be at least 18 years of age.

Hourly: The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits. Base hourly pay range: $18.00 - $25.92 per hour

A Great Job and Benefits to Match

• Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
• Healthcare options for both Seasonal & Year-Round employees
• Generous discounts on outdoor gear, apparel, etc.
• 401(k) plan with generous company match
• Free and discounted lift tickets
• 25%-50% discount at Food & Beverage locations at Palisades & Alpine
• 40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!
• Employee Assistance Program (EAP)

Essential Responsibilities

• Provide excellent customer service to all customers and employees.
• Greet and assist guests upon entry to the store.
• Demonstrate knowledge of product features and benefits.
• Assess guest needs through effective questioning.
• Assist in sizing and selecting appropriate equipment.
• Recommend ski/snowboard lengths based on guest attributes.
• Maintain binding certification and adjust bindings as required.
• Ensure accurate completion of rental contracts.
• Explain rental equipment operation and safety features.
• Utilize RTP POS system proficiently.
• Inspect returned equipment for damage and completeness.
• Ensure guest satisfaction and express appreciation for their business.
• Maintain shop cleanliness and equipment storage standards.

Competencies and Requirements

• Effective communication skills (oral and written).
• Strong customer service and safety awareness.
• Ability to follow instructions accurately.
• Neat and clean appearance according to company standards.
• Punctuality and reliability.
• Team-oriented with ability to work in a fast-paced environment.

Physical Requirements

• Must be capable of walking or standing 90% or more of a normal 8 hour work shift.
• Must be capable of occasionally carrying, lifting, pushing or pulling up to 50lbs.
• Must capable of occasionally squatting, bending, kneeling, reaching, and balancing, able to climb ladders and shovel snow.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.

Working Conditions

Indoor/Outdoor: While performing the duties of this job, the employee will frequently exposed to outside weather conditions. The employee will frequently be exposed to extreme cold, wetness and/or humidity, and occasionally blizzards and extreme storm conditions.

Hazardous Materials/Noise

The noise level in the work place is usually moderate.

Equipment Used in Job

• POS system
• skis
• boots
• bindings
• ski tuning equipment
• hand tools

Education and Experience

• Required: High School Diploma or GED
• Preferred: 1-3 months of customer service or related experience
• Basic knowledge of hand tools
• Familiarity with ski/snowboard equipment and POS systems
• A Motor Vehicle Record review may be required as part of your job.

For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.

Work alongside California’s best terrain in our vibrant and enthusiastic community.

Receive retail and restaurant discounts, season passes for eligible dependents and free tram access.

Full-time, part-time, and on-call staff ski free at 14 iconic resorts, including Palisades Tahoe.

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