Ski Rental Shop Guest Experience Associate

Loon Mountain Resort; Lincoln (NH); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Loon Mountain Resort is hiring for a rental shop role in Lincoln, NH. The position involves fast-paced processing of ski and snowboard rental equipment sales and interacting with guests in a friendly, energetic manner.

Responsibilities include cash handling, data entry, assisting guests with rental, lift, and ski school options, and daily drawer balancing. Cross-training across Rental Shop duties and possible Food & Beverage shifts may occur.

Qualifications

• High school diploma or GED, or equivalent.
• 1-3 months related experience and/or training.
• Retail experience a plus.

Responsibilities

• Make sure cash drawer is accurate at start of shift.
• Credit Card handling.
• Data entry into computerized rental equipment system.
• Cashing out and balancing drawer at the end of the day.
• Assist guests with information about various rental, lift and ski school options.
• Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions.
• Meet service level objectives and department goals as set forth by immediate supervisor.
• May be required to work in Food and Beverage during the middle of the day.
• Must be cross‑trained in all Rental Shop positions.

Education

High school diploma or GED

Retail experience (a plus)

Job description

Loon Mountain Resort is hiring for a rental shop role in Lincoln, NH. The position involves fast-paced processing of ski and snowboard rental equipment sales and interacting with guests in a friendly, energetic manner.

Responsibilities include cash handling, data entry, assisting guests with rental, lift, and ski school options, and daily drawer balancing. Cross-training across Rental Shop duties and possible Food & Beverage shifts may occur.