Ski Rental Lead - Guest Experience & Repairs

Mission Ridge Ski Resort; Wenatchee (WA); Vor Ort; USD 25.000 - 28.000; Teilzeit

Zusammenfassung

Mission Ridge Ski Resort is seeking a Rental Shop Lead in Wenatchee, WA. This seasonal position involves renting ski and snowboard equipment, supervising staff when the manager is not present, resolving guest issues, and diagnosing repairs on rental gear.

The role requires a high school diploma or GED, 1–3 months related experience, or an equivalent combo, plus a ski binding certification provided by the employer. Strong customer service and problem-solving skills are essential.

Qualifikationen

• High school diploma or GED; 1–3 months related experience and/or training; or equivalent combination of education and experience.
• Employee must obtain a current ski binding certification (provided by employer).

Aufgaben

• Issue rental equipment accurately and efficiently.
• Clean and adjust rental equipment.
• Operate the point of sale system for all sales functions.
• Follow opening and closing procedures for the department as a whole.
• Communicate with guests.
• Ensure the guest experience is consistent with Mission Ridge standards.
• Assist staff with their tasks as needed.
• Assist manager with supply & inventory management.
• Perform maintenance and repair work on rental equipment.
• Ability to perform at least some tuning and repair work on guest equipment.

Kenntnisse

Customer service

Fast-paced work

Problem solving

Equipment repair

Safety documents

Reports writing

Math skills

Data interpretation

Ausbildung

High school diploma/GED

Ski binding certification (employer provided)

Tools

POS system

Jobbeschreibung

Mission Ridge Ski Resort is seeking a Rental Shop Lead in Wenatchee, WA. This seasonal position involves renting ski and snowboard equipment, supervising staff when the manager is not present, resolving guest issues, and diagnosing repairs on rental gear.

The role requires a high school diploma or GED, 1–3 months related experience, or an equivalent combo, plus a ski binding certification provided by the employer. Strong customer service and problem-solving skills are essential.