Ski Rental Lead — Elevate Guest Gear Service

Big Bear Mountain Resort

Big Bear Lake (CA)

On-site

USD 31,000 - 35,000

Full time

5 days ago
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Benefits offered by this job

Free season pass
Lift tickets for friends & family
Free skiing at other Alterra Mountain–
Discounted lift tickets at Ikon Pass
Retail and Rental discounts
Food & Beverage discounts
Free staff ski/snowboard lessons
Exclusive employee and family events
Free local bus pass: mountaintransit
401(k) savings plan
Employee Assistance Programs
Sick Pay
Career positions offer additional

Job summary

Big Bear Mountain Resort is looking for an equipment rental assistant to help guests with all aspects of the rental process, provide product information, and perform basic maintenance on rental gear. This seasonal role is based at Snow Summit in Big Bear Lake, CA, with starting wages between $22.75/hr and $25.38/hr depending on experience.

The position requires 18+ and flexibility for weekends/holidays. Candidates should have at least one year in a rental shop at BBMR, strong guest-service

Qualifications

  • Must be at least 18 years old.
  • Have a high school diploma or GED.
  • Have at least one year of experience in a rental shop at Big Bear Mountain Resorts.
  • Ability to effectively and enthusiastically present information in one-on-one and small group situations.
  • Have a calm and collected demeanor, especially during challenging operations.
  • Capacity to read, understand, and comply with documents such as guest policies and procedure manuals.
  • Able to work flexible schedules, including weekends and holidays.

Responsibilities

  • Assist guests with all aspects of the equipment rental process, including providing information on available products, and perform basic maintenance on rental equipment.

Skills

Guest service
Communication
Flexibility
Reading policies

Education

High school diploma or GED

Job description

Big Bear Mountain Resort is looking for an equipment rental assistant to help guests with all aspects of the rental process, provide product information, and perform basic maintenance on rental gear. This seasonal role is based at Snow Summit in Big Bear Lake, CA, with starting wages between $22.75/hr and $25.38/hr depending on experience.

The position requires 18+ and flexibility for weekends/holidays. Candidates should have at least one year in a rental shop at BBMR, strong guest-service

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