Seasonal Rental Supervisor — Ski Resort

Alterra Mountain Company; Big Bear Lake (CA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Free season pass

Lift tickets for friends & family

Free skiing at Alterra resorts

Discounted lift tickets

Retail and Rental discounts

Food & Beverage discounts

Free staff ski/snowboard lessons

401(k) savings plan

Sick Pay

Job summary

Big Bear Mountain Resort seeks an Equipment Rental Specialist at Snow Summit in Big Bear Lake, CA to assist guests with rental processes and provide product information. You will perform advanced maintenance on rental gear and help train team members, ensuring smooth operations during busy periods.

Starting pay ranges from $26.50/hr to $29.76/hr based on experience, with opportunities to support guests across the resort and participate in a fun, seasonal work environment.

Qualifications

• Must be at least 18 years old.
• Have a high school diploma or GED.
• Have at least two years of rental shop experience at Big Bear Mountain Resorts.
• Able to present information in one-on-one and small group settings.
• Must maintain a calm and collected demeanor during challenging operations.
• Able to work flexible schedules, including weekends and holidays.

Responsibilities

• Help guests with all aspects of the equipment rental process and advise on available products.
• Perform advanced maintenance on rental equipment as needed.
• Support departmental staff with training and information sharing.
• Assist at Snow Summit in Big Bear Lake and contribute to guest satisfaction.

Skills

Rental shop experience

Customer interaction

Communication

Flexible scheduling

Calm under pressure

One-on-one/group presentation

Education

High school diploma or GED

Job description

Big Bear Mountain Resort seeks an Equipment Rental Specialist at Snow Summit in Big Bear Lake, CA to assist guests with rental processes and provide product information. You will perform advanced maintenance on rental gear and help train team members, ensuring smooth operations during busy periods.

Starting pay ranges from $26.50/hr to $29.76/hr based on experience, with opportunities to support guests across the resort and participate in a fun, seasonal work environment.