Seasonal Rental Shop Supervisor

Alterra; Running Springs (CA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Free season pass

Lift tickets for friends & family

Free skiing at other Alterra Mountain/

Discounted lift tickets

Retail and Rental discounts

Food & Beverage discounts

Free staff ski/snowboard lessons

Exclusive employee and family events

Free local bus pass: mountaintransit

401(k) savings plan

Employee Assistance Programs

Sick Pay

Job summary

Big Bear Mountain Resort is seeking a Seasonal Equipment Rental Associate at Snow Valley in Running Springs. You will assist guests with the rental process, provide product information, and help maintain rental gear.

The role includes training other staff, delivering friendly service, and supporting operations during busy periods on weekends and holidays. Starting wage is $26.50–$29.76 per hour, depending on experience.

Qualifications

• Must be at least 18 years old.
• Have a high school diploma or GED.
• Have at least two years of experience in a rental shop at Big Bear Mountain Resorts.
• Ability to effectively and enthusiastically present information in one-on-one and small group situations.
• Have a calm and collective demeanor, especially during challenging operations.
• Capacity to read, understand, and comply with documents such as guest policies and procedure manuals.
• Able to work flexible schedules, including weekends and holidays.

Responsibilities

• Provide support and training to departmental staff.
• Assist guests with all aspects of the equipment rental process and provide information on all available products.
• Perform advanced maintenance on rental equipment.

Skills

Age 18+

GED or High School Diploma

Two years rental shop experience

Effective communication

Calm demeanor

Read policies/manuals

Flexible weekends/holidays

Education

High school diploma or GED

Job description

Big Bear Mountain Resort is seeking a Seasonal Equipment Rental Associate at Snow Valley in Running Springs. You will assist guests with the rental process, provide product information, and help maintain rental gear.

The role includes training other staff, delivering friendly service, and supporting operations during busy periods on weekends and holidays. Starting wage is $26.50–$29.76 per hour, depending on experience.