Ski Patrol Operations Manager

Vail Resorts; Leavenworth (WA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Ski/Mountain Perks

Free passes for employees and family

Employee discounts on lodging, food, &

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional

Referral Program

Job summary

Vail Resorts Stevens Pass is hiring a Ski Patrol Manager to provide strategic leadership for all ski patrol operations, including staffing, budgeting, and risk mitigation. The role oversees Professional and Volunteer Ski Patrol, with focus on safety, guest service, and operational excellence.

Responsibilities include leading training, staffing, and collaboration with Mountain Operations and safety agencies, plus developing a culture of accountability and continuous improvement.

Qualifications

• 5+ years of Patrol experience.
• Current OEC certification.
• Expert skiing or riding ability.
• Strong knowledge of ski area operations and mountain safety practices.
• Fluent in English (read, write, speak).
• Valid Driver's License.

Responsibilities

• Lead overall financial management of the Ski Patrol department, including labor and operating budgets.
• Oversee day-to-day Ski Patrol operations with Patrol leadership for safe, efficient mountain operations.
• Foster accountability and professional development within the team.
• Champion guest service, safety, and professionalism across the department.
• Ensure daily staff meetings, reinforce safety standards, and participate in COE initiatives.
• Collaborate with external agencies and internal departments on safety and risk management.
• Manage winter setup and spring teardown, trail openings, signage, and rope padding.
• Oversee training programs, schedules, and safety standards.
• Lead the candidate/apprentice program including staffing and forecasting.
• Engage in Resort Leadership Team meetings and operational calls.

Skills

Patrol experience

OEC certification

Skiing ability

English fluency

Driver's license

Education

High School diploma or equivalent

Associate or bachelor’s degree in related fields

Tools

Microsoft Office

Teams

Job description

Vail Resorts Stevens Pass is hiring a Ski Patrol Manager to provide strategic leadership for all ski patrol operations, including staffing, budgeting, and risk mitigation. The role oversees Professional and Volunteer Ski Patrol, with focus on safety, guest service, and operational excellence.

Responsibilities include leading training, staffing, and collaboration with Mountain Operations and safety agencies, plus developing a culture of accountability and continuous improvement.