Ski Boot Fitter & Hard Goods Specialist

Loon Mountain Resort; Lincoln (NH); On-site; USD 19,000 - 25,000; Part time

Job summary

Loon Mountain Sports in Lincoln, NH is seeking a Boot Fitter for the winter season. As a Boot Fitter you will guide guests to proper boot fit and share knowledge about our services and hours of operation.

You will also contribute to a safe, clean resort environment and help guests find boots and related hard goods that fit their needs. The role emphasizes greeting guests, assessing needs, and selling products that meet those needs while maintaining a friendly attitude.

Qualifications

• Must have boot fitter certificate or ability to obtain one.
• Previous retail sales experience in hard and soft goods preferred.
• Outdoor retail experience and boot fitting knowledge a plus.

Responsibilities

• Develop a comprehensive understanding of proper fit of ski and snowboard boots.
• Greet guests; quickly identify guest’s specific needs and steer them in the appropriate direction.
• Be a hard good product enthusiast and sell products that meet the needs of the guest.
• Provide directions and anticipate guest’s questions.
• Maintain a positive and friendly attitude and demeanor in all interactions.
• Tuning, repairing, and storing equipment and supplies according to vendor or manufacturers’ instructions.
• Responding to customers in a positive manner, especially when they are relating a problem or issues and attempt to resolve it on immediate basis.
• Completing required documentation for each demo and sale, ensuring that receipts and change are in order.
• Overseeing the repair, cleaning, and maintenance of rented/new/used equipment, both in a preventative and regular capacity.
• Making sure the service shop is operating properly and that any need for maintenance communicated to the supervisor.
• Completing any other tasks that may be assigned by supervisor.

Skills

Retail sales experience

Boot fitting knowledge

Outdoor retail experience

Hard goods product knowledge

Education

High school diploma or GED

Boot fitter certificate or ability to obtain one

Job description

Loon Mountain Sports in Lincoln, NH is seeking a Boot Fitter for the winter season. As a Boot Fitter you will guide guests to proper boot fit and share knowledge about our services and hours of operation.

You will also contribute to a safe, clean resort environment and help guests find boots and related hard goods that fit their needs. The role emphasizes greeting guests, assessing needs, and selling products that meet those needs while maintaining a friendly attitude.