Ski Boot Fitter & Custom Footbed Specialist

Aspen Skiing Company; Snowmass Village (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off Programs

Paid Leave Programs

Employee Ski Pass and Dependent Ski P

Other company perks

Job summary

Aspen Skiing Company is seeking a Boots Fitter to deliver expert boot fitting services, including custom foot bed fabrication and shell/liner modifications. You will help customers select the right products and ensure a memorable shopping experience.

The Boots Fitter reports to the Store Manager and works to provide exceptional customer service, aiming to build life-long relationships with guests while promoting ASC products and services.

Qualifications

• Must be 18 years or older.
• At least 3 years of boot fitting experience and retail sales experience required.
• Boot fitting certification preferred.
• High School diploma or equivalent preferred.

Responsibilities

• Develops solutions for customers by listening to their needs and recommending the appropriate products; builds customer confidence and helps make selections
• Greets customers promptly and determines needs quickly
• Possesses detailed knowledge of product benefits and features
• Demonstrates product uses and operation and provides details about merchandise specifications, maintenance, care, delivery, and warranties
• Answers questions about merchandise, the store, Aspen Skiing Company products and services and the resort
• Keeps clientele informed by notifying them of sales and future merchandise of potential interest
• Utilizes the company’s POS system to create or update customer profile records, process discounts and payments, administer exchanges and returns, provide change and receipts
• Collaborates with other team members to keep the sales floor area clean and organized at all times
• Assists in maintaining the back-stock room
• Identifies and monitors security issues and notifies management; helps prevent loss and theft of cash and inventory
• Other duties and responsibilities as assigned

Skills

Boot fitting

Retail sales

Microsoft Office

Customer service

Bi-lingual language skills

Education

High School diploma or equivalent

Boot fitting certification

Tools

POS system

Job description

Aspen Skiing Company is seeking a Boots Fitter to deliver expert boot fitting services, including custom foot bed fabrication and shell/liner modifications. You will help customers select the right products and ensure a memorable shopping experience.

The Boots Fitter reports to the Store Manager and works to provide exceptional customer service, aiming to build life-long relationships with guests while promoting ASC products and services.