Ski Area Attendant: Flexible Scheduling & Guest Service

Marcus Hotels & Resorts; Lake Geneva (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free meal per shift

Gym membership discount

Room discounts at Marcus Hotels & 

Discounts at Marcus Hotels & Resorts (

Job summary

Grand Geneva Resort & Spa invites applications for a Ski Area Attendant to deliver outstanding guest service across the ski rental and boot room operations. You will handle payments, assist guests with rentals and equipment, and maintain a clean, organized rental area in all weather conditions.

The role emphasizes cash handling, accurate data entry into the SMS system, and courteous phone support. Flexibility for weekends, holidays, and second shift is required to support the resort’s busy

Qualifications

• High school diploma or GED preferred, not required.
• Strong customer service skills with a friendly attitude.
• Cash handling experience preferred.
• Proficient with basic computer systems.
• Safety-conscious and able to work in outdoor conditions.

Responsibilities

• Handle money and financial payment for goods and services.
• Enter information into SMS accurately.
• Answer phones courteously and professionally.
• Assist guests with needs or challenges.
• Assist with boot room day-to-day operations.
• Assist guests with rental equipment.
• Assist with equipment repairs when needed.
• Keep rental room clean and organized.
• Ensure guest safety on the ski hill.

Skills

Cash handling

Customer service

Communication

Flexibility

Math skills

Education

High school diploma or GED preferred, not required

Tools

SMS data entry system

Job description

Grand Geneva Resort & Spa invites applications for a Ski Area Attendant to deliver outstanding guest service across the ski rental and boot room operations. You will handle payments, assist guests with rentals and equipment, and maintain a clean, organized rental area in all weather conditions.

The role emphasizes cash handling, accurate data entry into the SMS system, and courteous phone support. Flexibility for weekends, holidays, and second shift is required to support the resort’s busy