Recreation Assistant 1 – Bellevue Indoor Skate Park
Bellevue Skate Park is seeking an enthusiastic, creative individual who enjoys working with youth, teens, and adults in a dynamic skatepark environment.
As a Skate Park Recreation Assistant your responsibilities will include:
- Assisting with skateboarding instruction for summer skate camps and clinics
- Providing excellent customer service to all park visitors
- Registering participants, signing up members, and checking in participants
- Ensuring all participants have the correct safety gear before they skate
- Setting up, selling, and maintaining skateboards and safety equipment
- Helping create and maintain a safe, welcoming, and fun environment for all participants
- Supporting other staff members in daily park operations and special events This position reports directly to the Skate Park Community Services Coordinator.
Work Schedule:
Flexible weekly shifts 5-10hours per week between 2:00 PM - 7:00 PM, some Saturdays from 10:00 AM - 7:00 PM, and full shifts during school breaks and summer camps.
- Greet customers, provide information, and deliver excellent customer service to program participants and the public.
- Set up new skateboards and perform routine skateboard maintenance.
- Teach and assist with skateboarding-based recreation classes, activities, and day camps.
- Process program registrations, collect fees, and maintain accurate participant records and required forms.
- Light cleaning duties including mopping the ramps, cleaning equipment and basic clean up.
- Use the Civic Rec system for point-of-sale (POS) transactions and program registrations.
- Monitor the skate park and enforce all City of Bellevue policies and procedures.
- Handle park retail responsibilities, including assisting customers with purchases.
- Complete waivers, incident reports, and accident forms as needed.
- Perform opening and closing procedures at the skate park
- Assist with program and event set-up and take-down.
Staff Task List
- Provide hands-on skateboarding instruction to participants of all skill levels
- Monitor the skate park to ensure participant safety.
- Use knowledge of skateboarding, skateboards, hardware, and safety equipment to assist customers with retail and program-related decisions.
- Sign in new and existing members and participants.
- Ensure all participants have appropriate safety gear.
- Deliver friendly customer service and follow-up with participants and the public.
- Must be 16 years of age or older.
- Two or more years of experience in skateboarding, assigned recreation activities, or in the parks, recreation, and community services field.
- At least two years of skateboarding, skateboard knowledge, hardware, and safety equipment.
- Reliable transportation.
- Ability to present a professional appearance and positive attitude.
- Strong customer service skills and ability to communicate effectively with the public, supervisor, and co-workers.
- Ability to diffuse conflict effectively when necessary.
- Basic computer skills, including proficiency with Microsoft Outlook; must be able to learn the Civic Rec POS and registration system.
- Ability to follow written and oral instructions.
- Must be able to obtain First Aid and CPR certification (training provided if needed).
- Must stay up to date and successfully complete all City of Bellevue mandatory training courses.
- Must successfully pass a criminal background check prior to employment.
Definition of a Variable Employee:
- Average weekly hours cannot be determined at date of hire
- Hours may vary from week to week and are anticipated to 28 hours per week or less
- NOTE: Will be considered full-time and eligible for medical coverage if hours average 30 hours per week or more over a 12-month measurement period (or 130 hours per month)
Physical Demands
- Indoor and outdoor recreational environments are subject to noise that varies from low to very high, distractions, seasonal heat and periodic interruptions.
- Strong stamina and ability to keep up with campers.
- Ability to perform work that is strenuous and/or repetitive.
- Work involves talking, hearing, walking, running, and using hands to manipulate, feel, and operate objects. Ability to reach with hands and arms. Fine motor skills.
- Near and distance vision and the ability to adjust focus.
- Employees may be required to push, pull, lift, and/or carry up to 50 pounds.
- Employees may be required to climb, balance, bend, stoop, kneel, crouch, and/or crawl.
- Ability to work with large groups of individuals including children, teens, and adults.
- Assist with program set-up and take-down
- The noise level in the work environment is usually very loud