Sites Manager

Indiana Wesleyan University; Indianapolis (IN); On-site; USD 65,000 - 85,000; Full time

Job summary

Indiana Wesleyan University is seeking a Sites Manager in Indianapolis to lead a building and manage several regional education centers. The role emphasizes staff supervision, customer service, and conference operations to support working adults and community partnerships.

Reporting to the Director of Regional Ventures & Operations, the ideal candidate will bring strong leadership, project management, and budget planning skills within a religious higher-education context.

Qualifications

• Bachelor’s degree strongly preferred.
• At least two years of experience supervising and managing employees.
• Customer service experience preferred and ability to work with minimal supervision.
• Experience with building management or project management is helpful.

Responsibilities

• Lead and develop regional operational team across education centers.
• Coordinate building and grounds management for a professional environment.
• Oversee conferencing services and strive to meet revenue expectations.
• Collaborate with IWU staff and external partners to support regional ventures.

Skills

Leadership

Team building

Communication

Budgeting

Project management

Customer service

Education

Bachelor's degree

Tools

MS Office

AV equipment

Job description

Questions? Contact the Employee Success and Care Center (formerly HR)

Sites Manager

Job no: 495239
Work type: Administrative (Full Time)
Location: Indianapolis, IN
Categories: Administrative/Professional

Job Title: Sites Manager

Reporting Relationship: Director of Regional Ventures & Operations

Unit: National & Global

Department: Regional Education - IWU National & Global

Campus Location: Indianapolis Education Center, Indianapolis, IN

Summary of Position: The Regional Sites Manager (RSM) plays a vital role in the smooth operation and success of several Education Centers of Indiana Wesleyan University (IWU). These sites are part of the regional education centers located throughout Indiana, Ohio, and Kentucky and sit within the National & Global unit of IWU. Each center strives to partner with their community to meet its educational needs. Providing professional meeting space, in addition to educational programs for working adults, allows IWU to build these partnerships while serving the local community.
The RSM will serve as the direct leader of a building as well as the site manager for several other locations from a distance, leading and supporting staff members in the operations and conferencing functions for those sites.
This role is suited for someone who is highly relational and has a love of problem-solving and innovation. In addition, skills related to supervising personnel, customer service, sales, building management, team building, project management, and negotiation will help make the Regional Sites Manager successful.
He/she assumes primary responsibility for property management of the Indianapolis building and staffing for daily campus operations. Supervises regional operational staff. Serves as the conference services manager for a site and other sites as needed. Assists the Executive Director with projects as needed.

Duties and Responsibilities

• Leadership and Administrative Responsibilities
  • Lead and develop regional operational team
  • Facilitate collaborative, healthy relationships with IWU employees from other departments housed within the education centers
  • Communicate in a manner that fosters collaboration
  • Manage building finances including assistance with oversite of budget
  • Seek opportunities to grow professionally and stay up to date about trends in the higher education industry
  • Represent the University in a positive manner to internal and external customers through Christian conduct
  • Assist Director as needed
• Campus Operations
  • Coordinate all aspects of building and grounds management in order to create and maintain an inviting, professional, and safe environment
  • Oversee & troubleshoot building technology in cooperation with IWU Technology Services
  • Staff the buildings based of usage needs
    • Partner with regional ventures team to support the ventures-focused initiatives in the region, with particular focus on how those ventures interact with the education center
  • Provide operational and spiritual support for staff, students, and faculty as needed
  • Oversee landlord relations as needed
  • Create and maintain a culture of continuous improvement
  • Stay abreast of upcoming learning opportunities being scheduled in the building
  • Work with IWU’s Emergency Management and Risk Management offices to stay up to date on protocols at the IWU, local, state, and federal levels
• Conferencing Services
  • Meet or exceed conference revenue expectations
  • Oversee all aspects of conferencing
  • Build and maintain new conference guest pipeline - Network/Market/Promote new conferencing opportunities

Qualifications:According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

• Bachelor’s degree strongly preferred

Experience

• At least two (2) years of experience in supervising and managing employees
• Customer service-related experience preferred
• Demonstrated ability to work with minimum supervision
• Commercial building and project management-related experience is helpfulDemonstrated ability to work effectively with individuals from diverse communities and cultures

Required Skills

• Excellent written and verbal communication skills
• Leadership and team building skills (e.g., ability to train, supervise, mentor, and evaluate staff)
• Proficient with MS Office and comfortable using a variety of technology (e.g., audio visual equipment, teleconferencing)
• Administrative and project management skills (e.g., ability to self-start, multi-task, prioritize tasks for self and others, and attention to detail and accuracy)
• Excellent organizational and planning skills (e.g., including budget planning, bookkeeping and budget management)
• Ability to problem solve, interpret instructions and data, and deal with unknown variables
• Networking and partnership development skills (e.g., ability to work innovatively, and collaboratively with internal and external customers)

IWU Kingdom Diversity Statement

IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Advertised: 08 Sep 2026 US Eastern Daylight Time
Applications close: 11 Oct 2026 US Eastern Daylight Time

The Regional Sites Manager (RSM) plays a vital role in the smooth operation and success of several Education Centers of Indiana Wesleyan University (IWU). These sites are part of the regional education centers located throughout Indiana, Ohio, and Kentucky and sit within the National & Global unit of IWU. Each center strives to partner with their community to meet its educational needs. Providing professional meeting space, in addition to educational programs for working adults, allows IWU to build these partnerships while serving the local community. The RSM will serve as the direct leader of a building as well as the site manager for several other locations from a distance, leading and supporting staff members in the operations and conferencing functions for those sites. This role is suited for someone who is highly relational and has a love of problem-solving and innovation. In addition, skills related to supervising personnel, customer service, sales, building management, team building, project management, and negotiation will help make the Regional Sites Manager successful. He/she assumes primary responsibility for property management of the Indianapolis building and staffing for daily campus operations. Supervises regional operational staff. Serves as the conference services manager for a site and other sites as needed. Assists the Executive Director with projects as needed.

The Regional Sites Manager (RSM) plays a vital role in the smooth operation and success of several Education Centers of Indiana Wesleyan University (IWU). These sites are part of the regional education centers located throughout Indiana, Ohio, and Kentucky and sit within the National & Global unit of IWU. Each center strives to partner with their community to meet its educational needs. Providing professional meeting space, in addition to educational programs for working adults, allows IWU to build these partnerships while serving the local community. The RSM will serve as the direct leader of a building as well as the site manager for several other locations from a distance, leading and supporting staff members in the operations and conferencing functions for those sites. This role is suited for someone who is highly relational and has a love of problem-solving and innovation. In addition, skills related to supervising personnel, customer service, sales, building management, team building, project management, and negotiation will help make the Regional Sites Manager successful. He/she assumes primary responsibility for property management of the Indianapolis building and staffing for daily campus operations. Supervises regional operational staff. Serves as the conference services manager for a site and other sites as needed. Assists the Executive Director with projects as needed.

The Regional Sites Manager (RSM) plays a vital role in the smooth operation and success of several Education Centers of Indiana Wesleyan University (IWU). These sites are part of the regional education centers located throughout Indiana, Ohio, and Kentucky and sit within the National & Global unit of IWU. Each center strives to partner with their community to meet its educational needs. Providing professional meeting space, in addition to educational programs for working adults, allows IWU to build these partnerships while serving the local community. The RSM will serve as the direct leader of a building as well as the site manager for several other locations from a distance, leading and supporting staff members in the operations and conferencing functions for those sites. This role is suited for someone who is highly relational and has a love of problem-solving and innovation. In addition, skills related to supervising personnel, customer service, sales, building management, team building, project management, and negotiation will help make the Regional Sites Manager successful. He/she assumes primary responsibility for property management of the Indianapolis building and staffing for daily campus operations. Supervises regional operational staff. Serves as the conference services manager for a site and other sites as needed. Assists the Executive Director with projects as needed.