Site Training Manager - Warehouse

GardaWorld Security Services U.S.; Kansas City (MO); On-site; USD 58,000 - 93,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer matching

Paid time off

Paid holidays

Disability coverage

Life insurance

Job summary

GardaWorld Security Services U.S. is seeking a Site Training Manager to lead the design and delivery of high-quality training for security personnel and staff. You will shape a culture of excellence, compliance, and continuous improvement, ensuring teams are confident and prepared.

The role offers competitive salary and comprehensive benefits, with travel to market sites as needed. Strong collaboration across departments and a commitment to integrity are essential.

Qualifications

• Authorized to work in the United States.
• Able to pass an extensive screening process.
• 3–5 years of professional experience in training/security/law enforcement with emphasis on QA, licensing, and contract compliance.

Responsibilities

• Develop and deliver training programs for security and non-security staff.
• Create and manage monthly/quarterly training calendars with leadership.
• Conduct initial, refresher, and specialized training to meet licensing and contract requirements.
• Monitor training effectiveness and staff performance; adjust programs as needed.
• Maintain accurate training records, attendance, and performance data.
• Coach and evaluate field training officers and support their development.
• Provide security awareness training during onboarding and ongoing sessions.
• Collaborate with HR, Compliance, and department leaders to align training with organizational goals.
• Promote a culture of safety, integrity, and continuous improvement.
• Perform other duties as assigned.

Skills

Training program design

Training delivery

Security protocols

Licensing requirements

Emergency response

Staff mentoring

Performance evaluation

Cross-functional collaboration

Verbal communication

Discretion & ethics

Job description

GardaWorld Security Services U.S.

Job Description:

LeadEngaging, High-Impact Security Training Programs as a Site Training Manager!

The Training Manager will lead the design and delivery of high-quality training programs for our security personnel and staff. In this role,you’llplay a keypartin shaping a culture of excellence, compliance, and continuous improvement, ensuring our teams are confident, capable, and prepared.

If you thrive in a fast-paced environment, love collaborating across departments, and are committed to professional integrity,we’dlove to meet you.

What’sin it for You

Competitive Salary:$68,000.00 / year

Comprehensive Benefits:Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.

Career Growth:Career growth opportunities at GardaWorld

Travel:Travelmay berequiredon anas-neededbasis to sites within the market.

Your ResponsibilitiesasTraining Manager

Develop and deliver training programs (classroom, online, self-study) for security and non-security staff.

Create and manage monthly/quarterlytraining calendars in coordination with leadership.

Conduct initial, refresher, and specialized training to meet licensing and contract requirements.

Monitor training effectiveness and staff performance; adjust programs as needed.

Maintainaccuratetraining records, attendance, and performance data.

Coach and evaluate field training officers and support their development.

Provide security awareness training during onboarding and ongoing sessions.

Act as a resource for staff on training and security-related questions.

Collaborate with HR, Compliance, and department leaders to align training with organizational goals.

Recommend improvements to training delivery and security service effectiveness.

Support recruiting and hiring processes when needed.

Maintain certifications (e.g., CPR, First Aid, AED) and stay current on policies and procedures.

Communicate clearly and professionally; maintain confidentiality at all times.

Promote a culture of safety, integrity, and continuous improvement.

Perform other duties as assigned.

Your Qualifications:

Authorized to work in the United States

Able to pass an extensive screening process

3-5 years of professional experience in a training/security/law enforcementenvironment with a combined concentration of quality assurance, quality control, open-platform training, licensing and credentials, and contract compliance/investigations.

A valid driver's license andmaintaina driving record that meets company vehicle and insurance eligibility standards.

Prior experience in the security industry, law enforcement, and/or military is a plus.

Possess superb multi-tasking ability and organizational skills

Strong verbal and written communication skills

Your Skills and Competencies:

Skilled in designing and delivering engaging, multi-format training programs.

Strong understanding of security protocols, licensing requirements, and emergency response.

Experienced in mentoring and evaluating staff and field training officers.

Clear,professional verbaland written communication across all levels.

Works effectively with cross-functional teams to align training with organizational goals.

Maintains discretion anddemonstrateshigh ethical standards.

GardaWorld: Make the World a Safer Place

In the United States, GardaWorld Securityremainsthe only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.

It is the policy of GardaWorld Security Services toprovideequal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disabilityin accordance withapplicable federal laws. In addition, GardaWorld Security Servicescomplies withapplicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assignedon the basis ofsex or any other classification protected bylaw, unlesssuch request is based on a bona fide occupational qualification for that assignment.