Site Technician

ActioNet, Inc.; Guam; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Commitment to employees and community

Top workplace recognition

Job summary

A leading IT services provider is seeking a Site Technician to support enterprise IT operations in Guam. The ideal candidate will have hands-on experience troubleshooting, networking, and working with Microsoft technologies, along with an active Secret Clearance. Responsibilities include installing and configuring computing devices and managing users via Microsoft Active Directory. Join an exceptional team committed to excellence and community values in a dynamic environment.

Qualifications

• Hands-on experience in installing, configuring, troubleshooting, and repairing client computing devices.
• Proficiency in managing users and endpoints using Microsoft Active Directory and management platforms.
• Knowledge of administering Microsoft Exchange and Microsoft 365 environments.

Responsibilities

• Support enterprise IT operations in a dynamic environment.
• Install and troubleshoot networking equipment including switches and wireless access points.
• Utilize ticketing systems to track incidents and service requests.

Skills

Troubleshooting

Networking

Microsoft technologies

Education

DoD 8570 IAT Level II Certification (e.g., CompTIA Security+ CE)

Tools

Microsoft Active Directory

Microsoft Exchange

Microsoft Office 365

IT service management (ITSM) systems

Microsoft PowerShell

Job description

Join ActioNet as a Site Technician supporting enterprise IT operations in a dynamic environment. This role requires an active Secret Clearance and hands‑on experience with troubleshooting, networking, and Microsoft technologies.

Locations: Japan, Guam, S. Korea, Singapore

Security Clearance: Secret (US Citizenship required for eligibility)

Basic Qualifications

• Install, configure, troubleshoot, and repair client computing devices and peripherals
• Install and troubleshoot networking equipment including switches and wireless access points
• Manage users and endpoints using Microsoft Active Directory and endpoint management platforms
• Administer and support Microsoft Exchange and Microsoft 365 environments
• Utilize Microsoft PowerShell to automate administrative tasks
• Use IT service management (ITSM) ticketing systems to track incidents and service requests
• Active Secret Clearance
• DoD 8570 IAT Level II Certification (e.g., CompTIA Security+ CE) or equivalent baseline cybersecurity certification

Preferred Qualifications

• Experience with endpoint configuration management platforms (e.g., SCCM/MECM)
• Experience with Microsoft Azure, Entra ID, and Intune
• 1–3 years of experience in an IT-related field

Core Capabilities

• Advanced and Managed IT Services
• Agile Software Development
• DevSecOps
• Cybersecurity
• Health IT
• C4ISR & SIGINT
• Data Center Engineering & Operations
• Engineering & Installation

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

• Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
• Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
• Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.

ActioNet is proud to be named a Top Workplace for the twelve years in a row (2014 - 2025). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well‑being of our nation.

What’s in It For You?

As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

ActioNet is an equal‑opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Direct Applicants only. No agencies, no third‑party recruiters, please.