Site Systems Administrator — Secure IT & Cloud Ops

Empower AI; Portsmouth (NH); On-site; USD 86,000 - 134,000; Full time

Job summary

Empower AI is seeking a Site Systems Administrator to deliver on-site IT services for DoS offices nationwide. Responsibilities include installation, maintenance, monitoring, patching, and security enforcement aligned with DoS policies. You will log incidents in Service Now, manage changes, and keep topology diagrams updated.

The role requires 5+ years in IT, a Bachelor's degree, and a Secret Security Clearance, with strong emphasis on security controls and data integrity.

Qualifications

• 5+ years of IT experience.
• Bachelor's in IT or related field.
• Secret Security Clearance is required.

Responsibilities

• Install, maintain, and monitor hardware and applications across sites.
• Manage security patches, VIBs, and Oracle/SQL databases per DoS policies.
• Enforce AD administration, change control, and incident tracking in Service Now.
• Provide regular status reports and maintain system documentation and topology diagrams.
• Coordinate upgrades, backups/restores, and asset retirements.
• Support DoS users enterprise-wide and ensure data confidentiality, integrity, and availability.

Skills

5+ years IT experience

Education

Bachelor's in IT or related field

Secret Security Clearance

Tools

Comp TIA Sec+

ITIL 4 Foundation Certification(s)

Job description

Empower AI is seeking a Site Systems Administrator to deliver on-site IT services for DoS offices nationwide. Responsibilities include installation, maintenance, monitoring, patching, and security enforcement aligned with DoS policies. You will log incidents in Service Now, manage changes, and keep topology diagrams updated.

The role requires 5+ years in IT, a Bachelor's degree, and a Secret Security Clearance, with strong emphasis on security controls and data integrity.