Site Supervisor, Downtown Nashville

Heritage Medical; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Heritage Medical in Nashville, TN seeks a Site Supervisor to assist the Site Manager with daily clinic operations across multiple provider practices. You will help with staffing, timecards, and front desk oversight, ensuring smooth patient registration and service delivery.

The role requires leadership experience, knowledge of practice management software, and strong communication skills, with a focus on maintaining high operational standards in a clinical setting.

Qualifications

• Leadership and organizational skills are essential.
• Excellent oral and written communication abilities.
• Ability to multitask in a fast-paced medical setting.
• Experience collaborating across departments and with senior leaders.

Responsibilities

• Assist Site Manager with daily staffing and timecard management.
• Participate in front office staff selection and onboarding.
• Oversee Site Hospitality Coordinator and front desk operations.
• Address patient issues related to registration and service delivery.
• Coordinate with purchasing for supply and equipment inventory.
• Conduct regular team huddles and align on clinic updates.
• Ensure compliance with HR, Operations, and Compliance policies.

Skills

Leadership

Communication

Organizational Skills

Multitasking

Education

Associate's Degree in business or related field

Tools

Practice Management Software

Microsoft Office Suite

Job description

# Site Supervisor, Downtown NashvilleHot Job222 Main Office (MO) - Nashville, TN 37203; 222 22ND AVE NORTH - NASHVILLE, TN 37203## OverviewPosition TypeFull TimeJob ShiftDayEducation LevelAssociate's DegreeTravel PercentageNegligibleCategoryHealth Care## Description**Job Summary**This position works collaboratively with and reports directly to the Site Manager and is responsible for assisting the Site Manager with the day-to-day operations of multiple provider clinics in one or more specialties to include issues regarding site maintenance, staffing, equipment/supply needs, and patient service delivery. In addition, this position may fill in as needed for the Site Manager during their absence and in emergent situations, respond to provider/staff questions, requests, concerns, etc. after established business hours.**Responsibilities** (include, but not limited to)* Assists the Site Manager with daily staffing and timecard management of.* Participates in the selection process of the front office staff.* Supervises the Site Hospitality Coordinator* Receives and appropriately/timely responds to patient issues / concerns as they relate to patient registration.* Serves as the designated contact for issues regarding facility, space needs and front office operations* Participates in performance evaluations and the completion of competency checklists as required and in collaboration with the Site Manager and Human Resources and addresses disciplinary issues in a timely and consistent manner for all direct reports* Accurately maintains time and attendance records on all direct reports and as directed by the Site Manager – keeps overtime usage to a minimum* Ensures facility maintenance/housekeeping / safety issues are addressed, resolved and communicated as needed.* In conjunction with the Site Manager, conducts regular huddles and monthly meetings with direct reports regarding company updates, clinic process flow changes, and policy/procedure revisions/additions* Ensures compliance with all established HMA policies and procedures, (e.g. Human Resources, Operations, Compliance, etc.)* Ensures supply and equipment inventory are maintained for each clinic by coordinating with the internal purchasing department to place orders and confirm receipt of goods delivered* Attends required leadership development / training* All other duties as assigned by the Site Manager**SUPERVISORY RESPONSIBILITES*** This position has no direct reports.## Qualifications**Knowledge, Skills, and Abilities*** Leadership and organizational skills* Familiar with Practice Management (PM) software* Excellent communication (oral and written) skills* Demonstrated proficiency with Microsoft Office products (Excel, Word, PowerPoint)* General understanding of the overall operations of a medical practice organization* Ability to multitask in a fast-paced work environment subject to change* Ability to collaborate cross-departmentally and effectively interface with all levels of employees – staff, senior leaders, and providers.**Job Requirements*** Associate’s Degree in business, or related field of study from an accredited college or university required* Minimum of (2) years prior physician practice experience required**Physical Demands and Work Environment*** Must be able to stand for 8 to 10 hours a day* Requires regular walking, bending, pushing, pulling and lifting* Must be able to lift at least 25lbs* Must exhibit good communication skills—understand, respond and translate into action* Ability to delineate between numeric numbers* Clinical setting; exposure to communicable diseases, bloodborne pathogens, medical preparations and other conditions common to a clinical environment.