EPIC Staff Trainer, Downtown Nashville

Heritage Medical Associates; Nashville (TN); Presencial; USD 55 000 - 75 000; Tempo integral

Resumo da oferta

Paycom - ATS is seeking a Trainer in Nashville to deliver foundational and ongoing education for clinical and non-clinical staff in a clinic setting. The role collaborates with Nursing Director, Clinical Nurse Educator, and clinic leadership to ensure competency and smooth onboarding.

The ideal candidate has a medical background, strong communication and presentation skills, and is capable of managing training across multiple sites, including system and policy updates.

Qualificações

• High school diploma or equivalent required.
• Degree, Diploma or Certificate from an Accredited Medical Assistant Program or Nursing School preferred; TN license active.

Responsabilidades

• Provide foundational training for new clinical and non-clinical staff.
• Support ongoing training and competency assessments.
• Collaborate with Nursing Director, Clinical Nurse Educator, and clinic leaders.
• Onboard new hires and facilitate onboarding across clinics.
• Deliver remedial training and support as needed.
• Assist with training related to workflow changes or system updates.
• Contribute to training material development and metrics.

Conhecimentos

Communication

Presentation

Organizational skills

Training delivery

Microsoft Office

Google Docs

Epic credentialing

Formação académica

Medical Assistant Program or Nursing School

Tennessee license (active, unrestricted)

Ferramentas

Epic

Microsoft Office

Google Docs

Descrição da oferta de emprego

Job Details: Job Location: Highwoods (HW) - Nashville, TN, Salary Range: Undisclosed, Job Summary

As a member of the HMA Education and Training Team, the Trainer is responsible for providing foundational training for new clinical and non-clinical staff, as well as supporting ongoing training for existing staff in clinic settings. This role supports patient care excellence by serving as a resource to ensure staff are equipped with the necessary skills and knowledge to succeed in their roles. The Trainer collaborates with key stakeholders, including the Nursing Director, Clinical Nurse Educator, hiring leaders, and clinic leadership, to deliver effective training programs, facilitate competency assessments, and support transitions, including applicable policy, protocol, procedure, and workflow changes.

Responsibilities

Foundation Training

• Conduct foundational training for new hires, including system training, role‑specific basics, and patient centric care principles
• Complete foundation competency check‑offs for new clinical and non‑clinical staff
• Facilitate the transition from Foundation Training to Role Specific Training and Development
• Collaborate with hiring leaders and preceptors to support clinic based new hire onboarding

Ongoing Training and Support

• Deliver remedial training and 1:1 support for existing staff, as needed
• Assist with training related to workflow changes, new protocols, or system updates
• Participate in annual job‑specific competency execution and evaluation

Collaboration and Training Development

• Work with the Clinical Nurse Educator and Nursing Director, as well as Compliance Coordinator when applicable, and other team members to enhance training programs
• Provide feedback on new or revised training materials
• Contribute to the development and monitoring of metrics for patient care excellence

Administrative Duties

• Obtain and manage insurance logins for staff
• Facilitate and document new hire orientation sessions, ensuring all required document is completed and uploaded
• Serve as a liaison between new hires, hiring leaders, and preceptors to support a smooth onboarding process
• Participate in weekly clinical education meetings to discuss training strategies and updates

Knowledge, Skills, and Abilities

• Strong communication skills (oral and written) to interact effectively with diverse staff
• Excellent presentation, training, and organizational abilities
• Ability to work both independently and collaboratively to achieve organizational goals
• Flexibility to manage unanticipated changes and adapt to evolving needs
• Proficiency in medical terminology and practices, including administrative and clinical office procedures, and electronic health systems
• Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Docs is preferred
• Excellent time management skills

Qualifications: Job Requirements

• High school diploma or equivalent required
• Degree, Diploma or Certificate of Completion from an Accredited Medical Assistant Program or Nursing School preferred. Licensed personal must have an active, unrestricted Tennessee license.
• Minimum of 3 years of experience in a clinical or healthcare setting
• Training experience is highly desirable
• Become Epic credentialed within 6 months of hire
• BLS certified required
• Valid driver’s license and vehicle insurance required

Physical Demands and Work Environment

• Ability to stand/walk/sit up to eight hours per day: stoop, bend, twist, lift greater than 25lbs and push/pull up to 150lbs.
• Classroom training environment and 1:1 training at clinic locations
• Travel up to 50% between clinics, offices, and administrative identified office, other locations in the Nashville and surrounding counties.
• Office environment-limited exposure to communicable diseases and potential exposure to blood‑borne pathogens or contaminated body fluids and other conditions common to a clinical environment.
• Typing, computer work, filing