Site Supervisor

Interstate-A-Premier-Facility-Services-Provider; Westminster (MA); On-site; USD 22,000 - 31,000; Full time

Job summary

Interstate Premier Facility Services Provider is seeking a Supervisor to manage the janitorial operation at a client site. You will plan, organize, and develop the department to meet federal, state, and local standards while ensuring top quality and client satisfaction.

The role requires supervising 5+ employees, strong leadership, and the ability to work 6:00 AM–4:30 PM, Monday–Friday, with on-call availability. Prior experience in large-scale janitorial services is essential.

Qualifications

• Minimum 4 years of janitorial experience at large facilities.
• Minimum 2 years of supervisory experience.
• Ability to work nights, weekends, and holidays.
• Proven ability to supervise 5+ employees.

Responsibilities

• Oversee a team of cleaners at a client site and coordinate tasks.
• Maintain high client satisfaction and respond to inquiries.
• Inspect work to ensure standards and manage supplies.
• Recruit, hire, onboard, and train new associates.
• Lead and motivate shifts; coordinate call-outs.

Skills

Supervisory experience

Team leadership

Customer service

Multitasking

Communication

Flexibility

Recruiting and training

Job description

Description

Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive.

This rapidly growing company seeks enthusiastic and reliable Supervisor to work in one of our client’s sites. The Supervisor is responsible for planning, organizing, and developing of the overall operation of the janitorial department in accordance with federal, state, and local standards and guidelines along with assuring the highest degree of quality is maintained at all times.

Schedule: 6:00 AM to 4:30 PM Monday to Friday, on call if needed

Pay: $19.00/hour

Job tasks include, but are not limited to:

• Work directly with Operations Manager to oversee a team of cleaners at client location.
• Engage onsite clients and help ensure there is a high level of satisfaction across all tasks.
• Evaluate, coordinate, and assign daily tasks to team members based on need and skill level.
• Inspect all work performed to ensure it meets company standards and client expectations.
• Act as primary onsite point-of-contact for cleaning team for any questions, concerns, or disputes they may have.
• Promptly respond to any client’s inquiries and help ensure client is satisfied on a daily basis.
• Ensure proper inventory of supplies and equipment.
• Participate in recruitment, hiring, on-boarding, and training of new associates.
• Ensure efficiency of work and make adjustments as necessary.
• Lead the team - help them grow in their role. Support their development.
• Helping to motivate our existing team across shifts and keep associates focused on their daily duties.
• Coordinate cleaning for call outs.
• Other duties as assigned.

Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post.

Requirements

• The ability to anticipate customer needs, change goals and direction quickly and multitask.
• Proven experience supervising 5+ employees.
• Capable of using independent judgment/solid decision-making skills.
• Proven experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.
• Proven job reliability, diligence, dedication and attention to detail.
• Must be flexible with working nights, weekends, and holidays.
• A minimum of 4 years of experience in all aspects of janitorial services at large.
• At least 2 years of supervisory experience.

Physical Requirements:

• Must be able to lift up to 50lbs independently and ability to bend.
• Extensive standing and walking

Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Interstate - Work Happy!