Assistant Operations Manager

Interstate – A Premier Facility Services Provider; City of Rochester (NY); On-site; USD 54,443,000 - 68,770,000; Full time

Job summary

Interstate Premier Facility Services Provider is seeking an Assistant Manager to supervise cleaning teams at client sites. You will coordinate tasks, ensure high standards, and act as the on-site liaison to address questions and issues promptly.

Ideal candidates bring 2–4 years in janitorial services, 1–3 years of leadership, and a proven ability to manage budgets while maintaining strong communication with clients and staff.

Qualifications

• 2–4 years of related experience in janitorial commercial cleaning services.
• 1–3 years of leadership experience.
• Proven ability to supervise departments of 15+ employees.
• Ability to maintain a budget.
• Strong written and verbal communication skills.
• Flexible with nights, weekends, and holidays.

Responsibilities

• Oversee a team of cleaners at client locations.
• Coordinate, assign, and monitor tasks based on need and skill level.
• Inspect work to ensure company and client standards are met.
• Serve as primary on-site contact for the cleaning team.
• Participate in recruitment, onboarding and training of new staff.
• Ensure inventory of supplies and equipment and optimize efficiency.

Skills

Leadership

Budgeting

Multitasking

Communication

Office Applications

Tools

MS Office

Excel

Job description

Description

Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive.

This rapidly growing company seeks enthusiastic and reliable Assistant Manager to work in one of our client’s sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company.

Schedule: Full-time

Pay: $19.00-24.00/hour

Job tasks include, but are not limited to:

• Work directly with Operations Manager to oversee a team of cleaners at various onsite client locations.
• Evaluate, coordinate, and assign cleaning tasks to team members based on need and skill level.
• Inspect all work performed to ensure it meets company standards and client expectations.
• Act as primary onsite point-of-contact for cleaning team for any questions, concerns, or disputes they may have.
• Promptly respond to any customer inquiries and take action as soon as possible.
• Ensure proper inventory of supplies and equipment.
• Participate in recruitment, hiring, on-boarding, and training of new employees.
• Ensure efficiency of work and make adjustments as necessary.
• Other duties as assigned.

Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post.

Requirements

• 2-4 years of related experience is required working in a janitorial commercial cleaning services industry,
• 1-3 years of leadership experience.
• The ability to anticipate customer needs, change goals and direction quickly and multitask.
• Proven experience supervising departments of 15+ employees.
• Ability to maintain a budget.
• Capable of using independent judgment/solid decision-making skills ability.
• Proven experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.
• Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
• Demonstrated excellent written and verbal communication skills.
• Proven job reliability, diligence, dedication and attention to detail.
• Must be flexible with working nights, weekends, and holidays.

Physical Requirements:

• Must be able to lift up to 50lbs independently and ability to bend.
• Extensive standing and walking

Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Interstate – Work Happy!

#INDHP