Assistant Operations Manager

Interstate Premier; City of Rochester (NY); Hybrid; USD 54,443,000 - 68,770,000; Full time

Job summary

Interstate Premier seeks an enthusiastic Assistant Manager to support operations at client sites in the Rochester area. You will oversee a team of cleaners, coordinate tasks with the Operations Manager, and ensure service quality and client satisfaction.

The role requires 2–4 years in janitorial services and 1–3 years of leadership, with full-time schedule and compensation between $19.00 and $24.00 per hour.

Qualifications

• 2-4 years of related janitorial industry experience.
• 1-3 years of leadership experience.
• Ability to anticipate customer needs and multitask.
• Proven experience supervising departments of 15+ employees.
• Proficiency with office PC applications.

Responsibilities

• Oversee a team of cleaners at client sites.
• Coordinate and assign tasks based on need and skill.
• Inspect work to meet standards and client expectations.
• Act as primary onsite contact for the cleaning team.

Skills

Leadership

Supervision

Budget management

Communication

Multitasking

Team player

Tools

MS Office

Job description

Description

Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive.

This rapidly growing company seeks enthusiastic and reliable Assistant Manager to work in one of our client’s sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company.

Schedule: Full-time

Pay: $19.00-24.00/hour

Job tasks include, but are not limited to:

• Work directly with Operations Manager to oversee a team of cleaners at various onsite client locations.
• Evaluate, coordinate, and assign cleaning tasks to team members based on need and skill level.
• Inspect all work performed to ensure it meets company standards and client expectations.
• Act as primary onsite point-of-contact for cleaning team for any questions, concerns, or disputes they may have.
• Promptly respond to any customer inquiries and take action as soon as possible.
• Ensure proper inventory of supplies and equipment.
• Participate in recruitment, hiring, on-boarding, and training of new employees.
• Ensure efficiency of work and make adjustments as necessary.
• Other duties as assigned.

Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post.

Requirements

• 2-4 years of related experience is required working in a janitorial commercial cleaning services industry,
• 1-3 years of leadership experience.
• The ability to anticipate customer needs, change goals and direction quickly and multitask.
• Proven experience supervising departments of 15+ employees.
• Ability to maintain a budget.
• Capable of using independent judgment/solid decision-making skills ability.
• Proven experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.
• Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
• Demonstrated excellent written and verbal communication skills.
• Proven job reliability, diligence, dedication and attention to detail.
• Must be flexible with working nights, weekends, and holidays.

Physical Requirements

• Must be able to lift up to 50lbs independently and ability to bend.
• Extensive standing and walking

Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Interstate – Work Happy!