Site Supervisor

Allied Universal; Pennsylvania; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life, A

AD&D and disability insurance

Company retirement plans

Seven holidays paid at time and a half

40 hours of vacation after one year

Job summary

Allied Universal is hiring a Site Supervisor to oversee security operations, staff scheduling, training, and incident response at a designated client site. The role ensures safety, quality, and contract compliance while coordinating with the on-site manager.

Responsibilities include performance monitoring, daily briefings, and ongoing training of guards, with an emphasis on maintaining high service standards and effective liaison with client personnel.

Qualifications

• Must possess a high school diploma or equivalent.
• Must be able to pass state-required training or licensing as needed.
• One year of security supervisory experience preferred.

Responsibilities

• Oversee security operations at the site, managing staffing and schedules.
• Ensure contract training and screening requirements are met.
• Monitor performance and conduct daily briefings and patrols.
• Respond to incidents and coordinate with the on-site manager.

Skills

Team leadership

Communication

Problem solving

Active listening

Attention to detail

Education

High school diploma or equivalent

Associate's degree or higher

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Site Supervisor. The general purpose and function of the Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site.

Pay Rate: $20.14/ Hour

• The Security Site Supervisor is responsible for overseeing the security operations at a designated location. This role involves ensuring a safe and secure environment for visitors and employees, monitoring security systems, and responding to security incidents.
• A security site supervisor manages a team of security personnel to ensure a safe environment and protect people and resources. Their responsibilities include:
• Hiring and training
• Interviewing, hiring, and training security staff, including new hires and current staff. Training topics may include workplace searches, drug and alcohol procedures, and safety and security topics.
• Scheduling
• Overseeing the daily workflow, schedules, and assignments of security staff.
• Performance monitoring
• Monitoring performance and conducting daily briefings. This may include accompanying guards on patrols to assess their performance and verify adherence to security rules.
• Incident response
• Responding to incidents, monitoring CCTV and security systems, and performing regular patrols to identify potential breaches.
• Liaison
• Liaising with the on-site manager and staff to provide advice and receive feedback.
• Policies and procedures
• Establishing and carrying out policies and procedures required by the organization.
• Record keeping
• Keeping diligent records to document all security-related instances that occur at their place of employment.
• Training programs
• Working with security managers to create training programs so that all security guards can have the knowledge to fulfill their responsibilities.
• Continuous training
• Giving continuous training for current equipment or instructing employees on how to use newly adopted technology

3. Pre-Employment Requirements

To be considered for employment at [Your Company Name], candidates must meet the following contractual requirements:

• Age Requirement: Candidates must be at least 21 years of age (C101).

• Security Experience: Candidates must possess a minimum of one year of security experience (C115).

• Supervisory Experience: Candidates must have prior supervisory experience (C136).

4. Additional Qualifications (Beneficial to Position)

While not mandatory, the following qualifications are beneficial and may enhance a candidate's application:

• Comfortable Using Computer or Tablet: Candidates should demonstrate proficiency in using computers or tablets for daily tasks (B204).

• Customer Service Experience: Candidates with prior customer service experience will be viewed favorably (B219).

RESPONSIBILITIES:

• Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal®. personnel assigned to his/her site)
• Ensure that contract-required training and screening elements for security personnel have been met
• Maintain overtime to a minimal or preset requirement designated by AUS
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
• Respond to client requests
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates in regard to the performance of their duties
• Disciplinary action/commendation decisions pertaining to security personnel
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

QUALIFICATIONS (MUST HAVE):

• Must possess a high school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
• Must possess one or more of the following:
• Service in the active-duty military, military reserves, or National Guard
• Service in Auxiliary Police or Police Cadets
• Minimum of one year verifiable and successful supervisory experience in security-related industry
• Associate's degree or higher in any discipline
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication
• Problem solving
• Active listening
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Teamwork
• Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Meets basic qualifications for Custom Protection Officer

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com