Site Supervisor

Allied Universal; Greensboro (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability insurance

Retirement plans

Paid holidays

Vacation

Job summary

Allied Universal is seeking a Site Supervisor in Greensboro, NC. The role oversees on-site security operations, staffing, training, and quality assurance to meet contract requirements for a client’s site.

You will manage overtime, supervise personnel, handle payroll/incident reports, and coordinate security surveys and post orders, while maintaining strong client communication. Ideal candidates possess a high school diploma or equivalent, licensing where required, and supervisory security

Qualifications

• High school diploma or equivalent is required.
• Must pass state-required training or licensing.
• Must pass state licensing test if driving a company vehicle.
• Must have one of: military service, Auxiliary Police, at least 1 year supervisory security experience, or an associate's degree.

Responsibilities

• Oversee that all on-site security functions are performed diligently (staffing, scheduling, on-site training).
• Ensure contract-required training and screening for security personnel are met.
• Maintain overtime to a minimum or designated level.
• Inspect personnel and performance to ensure quality and contract compliance.
• Handle payroll, incident reports, and security surveys/post orders.
• Recommend personnel actions for direct reports and respond to client requests.
• Issue emergency notifications and provide direction to subordinates.
• Document disciplinary actions and recommendations; assist management with cost-reduction strategies.

Skills

Active listening

Oral communication

Written communication

Problem solving

Teamwork

Attention to detail

Customer interaction

Education

High school diploma or equivalent

Associate's degree or higher

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Site Supervisor. The general purpose and function of the Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site.

RESPONSIBILITIES:

• Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal®. personnel assigned to his/her site)
• Ensure that contract-required training and screening elements for security personnel have been met
• Maintain overtime to a minimal or preset requirement designated by AUS
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
• Respond to client requests
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates in regard to the performance of their duties
• Disciplinary action/commendation decisions pertaining to security personnel
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

QUALIFICATIONS (MUST HAVE):

• Must possess a high school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
• Must possess one or more of the following:
• Service in the active-duty military, military reserves, or National Guard
• Service in Auxiliary Police or Police Cadets
• Minimum of one year verifiable and successful supervisory experience in security-related industry
• Associate's degree or higher in any discipline
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication
• Problem solving
• Active listening
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Teamwork
• Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Meets basic qualifications for Custom Protection Officer

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com