Site Supervisor

AUS; Orange (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Retirement plans

Paid holidays

Vacation time

Job summary

Allied Universal is seeking a Site Supervisor to oversee and manage the security function at a client site. You will lead staffing, scheduling, and on-site training for security personnel while ensuring contract compliance and service quality.

The role requires supervising personnel, evaluating incidents, coordinating with clients, and supporting payroll and post-order activities to maintain efficient operations.

Qualifications

• Must have a high school diploma or equivalent.
• Must pass state-required training or licensing as applicable.
• Must pass license test if operating company/client vehicles.

Responsibilities

• Oversee on-site security operations, staffing, scheduling, and training for Allied Universal personnel.
• Ensure contract-required training and screening elements for security personnel are met.
• Maintain overtime to a minimal level as designated by AUS.
• Inspect security personnel performance to assure quality of service and contract compliance.
• Handle payroll, incident reports, and site post orders; support client requests and emergency communications.

Skills

Oral and written communication

Problem solving

Active listening

Teamwork

Attention to detail

Radio/phone operation

Education

High school diploma or equivalent

Associate degree or higher

Tools

Radio/telephone equipment

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Site Supervisor. The general purpose and function of the Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site.

RESPONSIBILITIES:

• Oversee that all aspects of the security function on‑site are performed in a diligent manner (staffing, scheduling, and on‑site training all Allied Universal®. personnel assigned to his/her site)
• Ensure that contract‑required training and screening elements for security personnel have been met
• Maintain overtime to a minimal or preset requirement designated by AUS
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
• Respond to client requests
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates in regard to the performance of their duties
• Disciplinary action/commendation decisions pertaining to security personnel
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

QUALIFICATIONS (MUST HAVE):

• Must possess a high school diploma or equivalent
• Must be able to pass any State‑required training or other qualifications for licensing
• Must be able to pass a state licensing test if driving a company‑owned or client‑provided vehicle
• Must possess one or more of the following:
• Service in the active‑duty military, military reserves, or National Guard
• Service in Auxiliary Police or Police Cadets
• Minimum of one year verifiable and successful supervisory experience in security‑related industry
• Associate's degree or higher in any discipline
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication
• Problem solving
• Active listening
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Teamwork
• Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Meets basic qualifications for Custom Protection Officer

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com