Security Site Supervisor

Allied Universal; Lockport (IL); On-site; USD 54,443,000 - 70,776,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D

Disability Insurance

Retirement Plans

Paid Holidays

Job summary

Allied Universal is hiring a Site Supervisor to oversee on-site security operations in Illinois, managing staffing, scheduling, and training while ensuring contract compliance and service quality.

The role requires strong leadership with at least one year of supervisory security experience and a high school diploma or higher. You will coordinate payroll, incident reports, and client communication, driving efficiency and safety on site.

Qualifications

• Must have high school diploma or equivalent.
• Pass state-required training or licensing as required.
• Pass a state licensing test if driving company-owned or client vehicle.
• Active-duty military, reserves, National Guard, Auxiliary Police/Police Cadets, or 1+ year supervisory security experience OR Associate's degree or higher.
• 18+ (21+ if armed)
• Operate radio/console equipment and communicate with the public.
• Strong oral and written communication, problem solving, and teamwork.
• Attention to detail and data interpretation.

Responsibilities

• Oversee that all security on-site aspects (staffing, scheduling, training) are performed diligently.
• Ensure contract-required training and screening elements are met.
• Maintain overtime to a minimum or designated level.
• Inspect security personnel and performance to ensure service quality and contract compliance.
• Assist in payroll, incident reports, and security post orders.
• Make recommendations for personnel actions and cost reductions.
• Respond to client requests and provide direction to subordinates.
• Disciplinary actions/commendations decisions pertaining to security personnel
• Recommend security surveys and post orders; evaluate critical issues quickly.

Skills

Supervisory experience

Communication

Problem solving

Active listening

Teamwork

Attention to detail

Education

High school diploma

Associate degree or higher

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate: $19.00 / Hour

Leadership Opportunity With a Growing Company!

Allied Universal® is hiring a Site Supervisor. The general purpose and function of the Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site.

RESPONSIBILITIES:

• Oversee that all aspects of the security function on-site are performed in a diligent manner (staffing, scheduling, and on-site training all Allied Universal®. personnel assigned to his/her site)
• Ensure that contract-required training and screening elements for security personnel have been met
• Maintain overtime to a minimal or preset requirement designated by AUS
• Ensure quality of service and contract compliance by regularly inspecting security personnel and their job performance when assigned to his/her shift
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
• Respond to client requests
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates in regard to the performance of their duties
• Disciplinary action/commendation decisions pertaining to security personnel
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel

QUALIFICATIONS (MUST HAVE):

• Must possess a high school diploma or equivalent
• Must be able to pass any State-required training or other qualifications for licensing
• Must be able to pass a state licensing test if driving a company-owned or client-provided vehicle
• Must possess one or more of the following:
• Service in the active-duty military, military reserves, or National Guard
• Service in Auxiliary Police or Police Cadets
• Minimum of one year verifiable and successful supervisory experience in security-related industry
• Associate's degree or higher in any discipline
• Be at least 18 years of age, or higher if required by the state (21 years, if armed)
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication
• Problem solving
• Active listening
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Teamwork
• Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Meets basic qualifications for Custom Protection Officer

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.