Site Supervisor

Buffalo Federation of Neighborhood Centers; Buffalo (NY); On-site; USD 56,000 - 69,000; Full time

Job summary

The Buffalo Federation of Neighborhood Centers is seeking a Site Supervisor to oversee client care and facility maintenance at assigned residence sites. You will supervise direct care staff and develop, implement, and review Individual Service Plans to ensure quality care and regulatory compliance.

This exempt, full-time role reports to the Site Coordinator and requires a high school diploma with supervisory experience; a NYS driver's license and reliable automobile are preferred.

Qualifications

• High School diploma plus five (5) years' experience in Human Service-related field.
• At least one year of supervisory experience.
• NYS Driver's license with evidence of good driving record and reliable automobile.
• Flexible schedule.
• Commitment to resident rights and dignity and person-centered services.
• Experience in developing service plans and conducting assessments.

Responsibilities

• Assure that standards of housekeeping, maintenance, health, safety and general appearance of the residence are met; inspect facilities and report repairs.
• Prepare for Office of Mental Health site visits; ensure sites and charts are audit ready.
• Implement Agency medication administration policy and procedure.
• Implement fire safety procedures including monthly, unannounced fire drills.
• Orient new residents and complete required paperwork.
• Develop and implement Individual Service Plans; document resident progress toward goals.
• Assist with management of resident discharges.
• Develop and maintain effective working relationships.

Skills

Supervisory experience

Organizational skills

Time management

Ability to work independently

Communication skills

Education

High School diploma

Job description

Site Supervisor

Job Title: Site Supervisor

Reports to: Director of Residential Services

Job Category/ EEO: Exempt, FT 12 months, on call, Manager

Department: Residential Services

Remote: No

Pay Range: $62,353.20

Position Purpose

The Site Supervisor is directly responsible for overall client care and facility maintenance within assigned residence sites. The Site Supervisor has primary responsibility for supervision of direct care staff and for development, implementation, and review of Individual Service Plans.

Reporting Relationships

The Site Supervisor reports directly to the Site Coordinator.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Assure that standards of housekeeping, maintenance, health, safety and general appearance of the residence are met; inspect facilities on a regular basis and report necessary repairs and equipment replacement in a timely manner.
• Prepares for Office of Mental Health site visits, by ensuring that sites and charts are always in audit ready condition.
• Implement Agency medication administration policy and procedure.
• Implement fire safety procedures including monthly, unannounced fire drills.
• Review daily notes on a regular basis.
• Promptly report any identified problems.
• Ensures that the programs have the staffing, competencies, and ongoing professional education and development required to serve clients and deliver on contractual obligations.
• Assure that the rights and dignity of residents are maintained at all times; assure that resident grievances are processed in a timely manner.
• Orient new residents and complete required paperwork.
• Develop and implement Individual Service Plans. Regularly and routinely document resident progress toward goals in accordance with Agency policy.
• Assist with management of resident discharges.
• Develop and maintain effective working relationships.
• Assure timely reporting and review of untoward incidents and events.
• Participate in regular and unplanned meetings.
• Initiate emergency procedures when indicated.
• Plan and implement resident activities.
• Direct menu planning, food shopping and meal preparation, in cooperation with residents.
• Always ensure necessary and appropriate site coverage.
• Provide ongoing feedback to staff regarding work performance.
• Conducts regular staff meetings.
• Perform other duties as assigned.

KNOWLEDGE AND SKILL REQUIREMENTS

• High School diploma plus five (5) years' experience in Human Service-related field.
• Able to demonstrate at least (1) one year of supervisory experience.
• Evidence of commitment, sensitivity, and creativity in working with and for individuals with handicapping disabilities
• Experience in developing service plans and conducting assessments.
• Must have a flexible schedule.
• NYS Driver's license with evidence of good driving record
• Must possess use of a reliable automobile.

Other Knowledge/Skills/Abilities

• Ability to work independently and initiate change.
• Possess an even temperament.
• Have strong organizational and time management skills.
• Work effectively within a team setting.
• Have strong data management and analysis skills.
• Have superior interpersonal skills in collaborating with other providers and consumer centered community support systems.
• Have superior conflict resolution skills.
• Value cultural difference, collaborative efforts, and person-centered services.
• Demonstrate excellent verbal and written skills.