Site Supervisor

Admiral Security Services; Arlington (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

Admiral Security Services is seeking an Account Manager/Site Supervisor to oversee security personnel at the assigned building(s). The role covers contract delivery, client relations, scheduling, payroll, training, and site safety.

You will serve as the primary liaison with client representatives and ensure profitable, well-documented operations. Responsibilities include supervising staff, maintaining files, conducting inspections, and ensuring compliance with post orders and procedures.

Qualifications

• Minimum 2 years of security supervisor experience or related field.
• College degree may account for ½ of the experience qualification.
• Must have attended and successfully passed Admiral Leadership training.
• Must be flexible as position is on call 24 hours a day, seven days a week.
• Exceptional customer service skills.

Responsibilities

• Supervise all Admiral Security personnel assigned to the site.
• Manage contract deliverables and client relations.
• Act as the primary liaison between Admiral and the client representatives.
• Ensure accounts are managed efficiently and profitably.
• Assure site employees are properly trained and payroll processes.
• Maintain appropriate account files (personnel, operations and training).
• Address disciplinary problems and work with HR to investigate issues.
• Ensure knowledge of all post duties, post orders, and site procedures.
• Assure proper use, maintenance of equipment (keys, radios, etc.).
• Assist with staffing and coverage of all posts.
• Schedule officers and fill vacant posts.
• Inspect officer appearance, licenses and uniforms.
• Review written reports and sign-in sheets for clarity and accuracy.
• Review post orders and recommend changes to senior management.
• Other duties as assigned.

Skills

Customer service

Multitasking

Leadership

Tools

Microsoft Office

Job description

The position requires the general supervision of all Admiral Security Personnel assigned to their building(s). The Account Manager/Site Supervisor is responsible for all contractual aspects of security, scheduling, supplies/equipment, administrative functions, training, evaluations, supervision, payroll, and site safety.

• Ensure contract deliverables are met.
• Responsible for successful client relations
• Act as the primary liaison between Admiral and the client representatives.
• Ensure accounts are managed efficiently and profitably.
• Assure site employees are properly trained.
• Manage the payroll process. Enter payroll is BOETA (if applicable).
• Maintain appropriate account files (i.e. personnel, operations and training)
• Address disciplinary problems and work with HR to investigate any issues.
• Must have complete knowledge of property or properties where he/she is assigned, facilities, post orders, emergency contact list, emergency procedures, special instructions, and all post duties at the site.
• Assure proper use, and maintenance of all equipment used at the site by assigned officers (keys/key cards, cell phones, radios, wands, etc.).
• Assists with the staffing of all post to ensure complete coverage.
• Responsible for scheduling officers and filling vacant posts.
• Conduct inspections of officers, appearances, licenses and uniforms.
• Review written reports and sign-in sheets to ensure clarity, completeness, accuracy, and legibility.
• Ensure that officers make timely and thorough daily report entries. Audit all entries for completeness, accuracy, and legibility.
• Review Post orders and make recommendations for changes to senior management.
• Other duties as assigned.
• Must be flexible as position is on call 24 hours a day, seven days a week.
• Must have attended and successfully passed Admiral Leadership training.
• Must have at least 2 years of security supervisor experience or experience in a related field. A College degree may account for ½ of the experience qualification.
• Internal candidates must have an exemplary performance and attendance record with NO disciplines within a year of applying for this position
• Exceptional customer service skills
• Must be able to multitask
• Must be proficient with Microsoft office products and be able to operate and maintain site specific security programs

Admiral Security Services is an Equal Opportunity Employer E/O/E/M/F/D/V

VA # 11-1017