Site Reliability Engineer – Resilience & Observability

Neurealm; Sunnyvale (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Neurealm in Sunnyvale, CA seeks a reliability engineer to lead incident response, design scalable systems, and drive RCA across teams. You will implement observability from the ground up and help prevent outages before they affect customers.

From reviewing overnight alerts to automating monitoring, you'll collaborate with software engineers to enforce resilient-code practices, review changes pre-deployment, and maintain high SLIs/SLOs with thorough documentation.

Qualifications

• Architect scalable and reliable systems with emphasis on fault tolerance.
• Lead incident command, drive RCA, and coordinate cross-functional teams.
• Define observability, SLOs/SLIs, and alerting strategies.
• Understand Linux kernel internals for performance tuning.
• Deliver high-quality code in Python, Go, or similar languages.
• Apply IaC and CI/CD practices for on-prem or cloud infra.
• Competent with TCP/IP networking and distributed storage concepts.
• Experience with storage paradigms (object/block/file) and related APIs.

Responsibilities

• Runs incident response drills, post-mortems, and RCA to prevent recurrence.
• Starts the day reviewing overnight alerts and system metrics, triaging anomalies.
• Participates in stand-ups on projects, incidents, and daily priorities.
• Automates routine processes, analyzes logs, and builds monitoring tools.
• Collaborates with engineers on resilient-code practices and pre-deployment reviews.
• Maintains high SLIs/SLOs and documents work for customer-centric insights.

Skills

Architecture patterns

Incident command

Observability design

Linux kernel internals

Python/Go coding

IaC & CI/CD

Networking (TCP/IP)

Distributed storage

Tools

Ansible

Terraform

Kubernetes

GitLab CI

AWX

Prometheus

ELK/Logging

Job description

Neurealm in Sunnyvale, CA seeks a reliability engineer to lead incident response, design scalable systems, and drive RCA across teams. You will implement observability from the ground up and help prevent outages before they affect customers.

From reviewing overnight alerts to automating monitoring, you'll collaborate with software engineers to enforce resilient-code practices, review changes pre-deployment, and maintain high SLIs/SLOs with thorough documentation.