Site Reliability Engineer, Tech Infrastructure - USDS

TikTok USDS Joint Venture; Seattle (WA); On-site; USD 130,000 - 246,000; Full time

Job summary

TikTok USDS Joint Venture LLC is seeking a Site Reliability Engineer to design, build, and operate large-scale, fault-tolerant systems. You’ll join a team that blends software and systems engineering to maximize reliability and efficiency in a rapidly growing platform.

You’ll work with incident response, on-call rotations, and collaborate across teams to define SLOs/SLIs/SLAs while advancing monitoring, automation, and performance testing.

Qualifications

• Bachelor's degree in CS/IT or related field with 3+ years of experience.
• Experience as a Site Reliability Engineer, Systems Engineer, or similar software engineering role.
• Proficient knowledge of Python, Go, Java, and Shell scripting.
• Experience in network architecture, cloud systems and large-scale distributed systems.
• Strong understanding of Linux operating systems and open-source technologies.

Responsibilities

• Develop and maintain automation procedures to maximize system efficiency and minimize human intervention.
• Work closely with software engineering teams to design, deploy and operate elements to ensure systems are robust.
• Ensure system scalability to handle growth in web traffic and data.
• Implement monitoring tools and set up metrics to track system health and performance.
• Participate in on-call rotations, assist with incident management, and diagnose, resolve, and prevent production issues.
• Conduct performance tests to find and address system bottlenecks.
• Collaborate with teams to define SLOs, SLIs, and SLAs.
• Practice blameless postmortems and sustainable user support.

Skills

Python

Go

Java

Shell scripting

Linux

Distributed systems

Education

Bachelors in Computer Science or related field

Tools

Docker

Kubernetes

Prometheus

Grafana

Job description

Responsibilities

About the team: Site Reliability Engineering (SRE) at TikTok combines software and systems engineering to build and run large-scale, massively distributed, and fault-tolerant systems. In our team, you’ll have the opportunity to manage the complex challenges of scale, while using expertise in coding, algorithms, complexity analysis, and large-scale system design. We embrace a culture of diversity, intellectual curiosity, openness, and problem-solving. We encourage close collaboration while promoting self-direction.

Responsibilities:

• Develop and maintain automation procedures to maximize system efficiency and minimize human intervention.
• Work closely with software engineering teams to design, deploy and operate elements to ensure that systems are functionally robust.
• Ensure system scalability to handle growth in web traffic and data.
• Implement monitoring tools and set up metrics to keep track of system health and performance.
• Participate in on-call rotations, assist with incident management, and diagnose, resolve, and prevent production issues.
• Conduct performance tests to find and address system bottlenecks.
• Collaborate with teams across the organization to define Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs).
• Practice sustainable user support, incident response, and blameless postmortems.

Qualifications

Minimum Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field with 3+ years of experience.
• Proven work experience as a Site Reliability Engineer, Systems Engineer, or similar software engineering role.
• Proficient knowledge of high-level programming languages (e.g. Python, Go, Java, and Shell script).
• Experience in network architecture, database modeling, cloud systems and large-scale distributed systems.
• Strong understanding of Linux operating systems and open-source technologies.

Preferred Qualifications:

• Experience with containers and container orchestration platforms such as Docker, Kubernetes or equivalent.
• Knowledge of monitoring tools and methodologies (such as Prometheus, Grafana).
• Excellent problem-solving skills, strategic thinking, and a strong ability to debug complex systems.
• Exceptional communication skills and the ability to effectively collaborate with cross-functional teams.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $129960 - $246240 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
• Exercising sound judgment.