Site Reliability Engineer - AML Global Recommendation - USDS

TikTok; San Jose (CA); Hybrid; USD 118,657 - 259,200; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Paid holidays and sick days

Job summary

A leading social media platform is seeking a Site Reliability Engineer to develop and run an AI/ML recommendation system. Responsibilities include designing scalable systems, monitoring performance, and maintaining security practices. Applicants should have expertise in Linux systems, a degree in Computer Science, and programming skills in languages like Python and C++. The position offers a hybrid work model in San Jose, California, and a competitive compensation range from $118,657 to $259,200 annually.

Qualifications

• Expertise in analyzing and troubleshooting Linux-based distributed systems.
• Bachelor's/Master's degree in Computer Science, Computer Engineering, or equivalent years of experience in a SRE or software engineering role.
• Experience programming with at least one commonly used language (C, C++, Python, Go).

Responsibilities

• Design, build, and maintain highly available, scalable, and fault-tolerant systems.
• Monitor and analyze system performance, identifying and resolving issues before user impact.
• Develop and maintain automated monitoring, alerting, and incident response systems.

Skills

Linux-based distributed systems

Programming (C, C++, Python, Go)

Data structures and algorithms

Relational database systems

Education

Bachelor's/Master's degree in Computer Science or equivalent

Tools

TensorFlow

PyTorch

MXNet

PaddlePaddle

Job description

Site Reliability Engineer - AML Global Recommendation - USDS

About the Team: Site Reliability Engineering (SRE) of the AML (Applied Machine Learning) team combines system engineering and the art of machine learning to develop and run a massively distributed AI/ML recommendation system for the United States and all around the world.

On the SRE team, you'll have the opportunity to sharpen your expertise in coding, performance analysis, and large-scale systems operation. Join us and you'll have the chance to shape the future of AML systems and make a real, tangible impact on TikTok users.

In order to enhance collaboration and cross‑functional partnerships, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities

• Design, build, and maintain highly available, scalable, and fault‑tolerant systems.
• Monitor and analyze system performance, identifying and resolving issues before causing user impact.
• Develop and maintain automated monitoring, alerting, and incident response systems.
• Collaborate closely with software engineering teams to ensure that applications are designed with reliability, scalability, and performance in mind.
• Implement and maintain security best practices and ensure compliance with regulatory requirements.
• Provide additional support as this role is part of a team that provides 24/7 support and requires working scheduled shifts, which may include holidays.
• Conduct root cause analysis of incidents, hold post‑mortem reviews with stakeholders, and implement preventative measures to minimize the risk of similar incidents occurring in the future.

Qualifications

Minimum Qualifications:

• Expertise in analyzing and troubleshooting Linux‑based distributed systems.
• Bachelor's/Master's degree in Computer Science, Computer Engineering, or equivalent years of experience in a SRE or software engineering role.
• Experience programming with at least one commonly used language (C, C++, Python, Go).
• Strong understanding of data structures and algorithms.
• Competent knowledge of relational database systems.

Preferred Qualifications:

• Ability to design and maintain large‑scale systems.
• Strong understanding of code optimization and routine task automation.
• Proficiency in at least one machine learning framework: TensorFlow, PyTorch, MXNet or PaddlePaddle.

About USDS

TikTok is the leading destination for short‑form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security‑first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

USDS Reasonable Accommodation

USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA.

Job Information

【For Pay Transparency】Compensation Description (Annually): The base salary range for this position in the selected city is $118,657 – $259,200 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.