Site Reliability Engineer III

Domino's

Ann Arbor (MI)

On-site

USD 120,000 - 130,000

Full time

3 days ago

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Benefits offered by this job

Paid Holidays and Vacation

Medical, Dental & Vision benefits

No-cost mental health support

Childcare tuition discounts

No-cost fitness, nutrition, wellness

Fertility benefits

Adoption assistance

401k matching contributions

15% off stock

Company bonus

Job summary

Dominos Pizza in Ann Arbor, MI seeks an experienced Level III Site Reliability Engineer to lead complex reliability initiatives, mentor teams, and drive cross-functional improvements for mission-critical systems.

Role emphasizes autonomy, innovative problem solving, and shaping reliability strategy across the organization. Local candidates or relocation is required for continued operations.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced degree preferred.
Minimum of 8 years supporting production applications in high-availability environments.
Advanced proficiency in UNIX/Linux administration, troubleshooting, and network configuration.
Extensive hands-on experience with scripting languages (e.g., Bash, Python) and automation frameworks.
Deep expertise in container orchestration (Azure Kubernetes Service), infrastructure-as-code (Terraform, Puppet), and CI/CD tools (Jenkins, GitHub Workflows, Bitbucket).

Responsibilities

Technical Leadership & Strategy: Lead design, implementation, and optimization of reliability engineering for mission-critical systems.
Operational Excellence: Oversee incident response and root cause analysis for high-impact production issues; enhance monitoring and observability.
Project & Team Leadership: Mentor junior engineers and drive cross-functional projects with risk and complexity.
Continuous Improvement & Innovation: Develop novel solutions to improve reliability and contribute to new products or processes.

Skills

SRE concepts

Incident response

Monitoring

Leadership

Communication

Education

Bachelor's degree in Computer Science / IT / related field

Advanced degree preferred

Tools

Azure Kubernetes Service

Terraform

Puppet

Jenkins

GitHub Workflows

Bitbucket

Bash

Python

Job description

Dominos Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to 'deliver the dream' to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That's just the tip of the iceberg...or as we might say, one 'slice' of the pie! If this sounds like a brand you'd like to be a part of, consider joining our team.

Job Description

Level III Site Reliability Engineers are recognized technical experts who lead complex projects and initiatives, drive innovation, and serve as key resources for both their team and the broader organization. They operate with significant autonomy, solve complex technical problems, and influence technical strategy and process improvements. Level III engineers are expected to mentor others, lead cross-functional efforts, and proactively identify opportunities to enhance reliability, scalability, and efficiency.

Key Responsibilities

Technical Leadership & Strategy: Lead the design, implementation, and optimization of reliability engineering solutions for mission-critical systems. Serve as a technical advisor to management and cross-functional teams, recommending best practices and innovative approaches. Influence technical decisions and contribute to the development of departmental or area strategy.
Operational Excellence: Oversee incident response and root cause analysis for high-impact production issues, ensuring rapid resolution and long-term prevention. Develop and refine monitoring and observability frameworks to proactively identify and address reliability and performance issues across multiple services. Drive automation initiatives, creating sophisticated tools and processes to streamline operations and reduce manual intervention.
Project & Team Leadership: Lead complex projects and initiatives, often spanning multiple teams or departments, with notable risk and complexity. Mentor and provide guidance to junior engineers, fostering a culture of continuous improvement and technical excellence. Act as a resource for colleagues, sharing expertise and building consensus on difficult or sensitive topics.
Continuous Improvement & Innovation: Proactively identify and solve unique problems that have a broad impact on the business. Develop novel solutions and innovations in tools or processes to improve organizational performance. Contribute to the development of new products, processes, or services through applicable technology.

Competencies

Expert-level knowledge of SRE concepts, operations, incident response, monitoring, and reliability.
Demonstrated ability to solve complex technical problems and exercise judgment based on multiple sources of information.
Recognized as an internal technical expert with broad knowledge across the field of specialization.
Strong leadership skills; able to lead cross-functional projects and initiatives.
Excellent communication and influence skills; able to explain complex ideas and persuade senior stakeholders.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced degree preferred.
Minimum of 8 years supporting production applications in high-availability, mission-critical environments.
Advanced proficiency in UNIX/Linux administration, troubleshooting, and network configuration.
Extensive hands-on experience with scripting languages (e.g., Bash, Python) and automation frameworks.
Deep expertise in container orchestration (e.g., Azure Kubernetes Service), infrastructure-as-code (e.g., Terraform, Puppet), and CI/CD tools (e.g., Jenkins, GitHub Workflows, Bitbucket).
Proven track record of leading complex projects and mentoring others.
Strong written and verbal communication skills; able to create clear, concise documentation for technical and non-technical audiences.

Additional Information

Salary Range: 120k-130k

Location: Ann Arbor, MI. Candidates must be local or willing to relocate

Benefits