Site Reliability Engineer II - Cloud & Observability

Accela, Inc.; United States; On-site; USD 125,000 - 145,000; Full time

Benefits offered by this job

Flexible time off

Comprehensive medical, dental, and vision plans

401(k) with company match

Health savings account

Employee assistance programs

Job summary

Accela, Inc. is looking for a Site Reliability Engineer 2 to enhance the reliability of its Civic Platform. The role involves improving the operational excellence of production environments through automation, incident response, and collaboration with cross-functional teams.

The ideal candidate will have at least 4 years of experience in Site Reliability Engineering with a focus on cloud-based SaaS. A generous benefits package and a competitive salary are part of what Accela offers for this position.

Qualifications

• Experience supporting cloud-based SaaS environments, preferably in Microsoft Azure.
• Experience troubleshooting distributed systems across various layers.
• Strong analytical and problem-solving skills.

Responsibilities

• Contribute to the operation and improvement of Accela's production cloud environments.
• Monitor platform health and capacity using observability tools.
• Participate in incident response and contribute to Root Cause Analysis.

Skills

Site Reliability Engineering

Cloud Operations

Kubernetes

Python

PowerShell

Bash

Git

GitHub

Education

4+ years of experience in a related technical discipline

Tools

Terraform

Ansible

Job description

Accela, Inc. is looking for a Site Reliability Engineer 2 to enhance the reliability of its Civic Platform. The role involves improving the operational excellence of production environments through automation, incident response, and collaboration with cross-functional teams.

The ideal candidate will have at least 4 years of experience in Site Reliability Engineering with a focus on cloud-based SaaS. A generous benefits package and a competitive salary are part of what Accela offers for this position.