Site Reliability Engineer II

Ping Identity; Colorado; On-site; USD 93,000 - 112,000; Full time

Job summary

Ping Identity seeks a Site Reliability Engineer to architect and maintain robust infrastructure for its large-scale identity platform. The role includes significant responsibilities in AWS management, automating processes, and ensuring operational excellence. Ideal candidates will have a strong background in engineering, hands-on SRE skills, and a passion for clean code.

Benefits

Generous PTO & Holiday Schedule

Retirement Programs

Competitive benefits and perks

Opportunity for Education Reimbursement

Qualifications

• 3+ years experience in SRE, DevOps, or Cloud Engineering roles.
• Solid experience with AWS and infrastructure provisioning tools.
• Proficiency in at least one scripting or programming language.

Responsibilities

• Design, build, and maintain production infrastructure on AWS.
• Develop and manage deployment pipelines for global infrastructure.
• Investigate and resolve performance and application issues across distributed systems.

Skills

Infrastructure as Code

Docker

AWS

Linux/UNIX Administration

Networking Principles

CI/CD

Education

Degree in Software Engineering or related field

Tools

Terraform

Jenkins

Puppet

Grafana

Job description

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture.We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

As a Site Reliability Engineer (SRE) at Ping Identity, you’ll play a critical role in the architecture, deployment, and reliability of one of the largest identity platforms in the world. Embedded directly with our development teams and operating under a DevOps model, you’ll be involved in the entire lifecycle of our SaaS offerings—from design and deployment to operations and continuous improvement.

You'll join our Cloud Operations team, where the focus is on building and automating resilient infrastructure. You’ll help define what operational excellence looks like—designing systems that are scalable, redundant, and observable.

You will:

• Design, build, and maintain production infrastructure on AWS, using infrastructure-as-code principles.
• Develop and manage deployment pipelines for global infrastructure.
• Investigate and resolve complex performance and application issues across distributed systems.
• Build and maintain observability stacks including dashboards, alerts, and runbooks.
• Administer and evolve modern infrastructure tooling (e.g., Terraform, Puppet, Jenkins).
• Manage and automate Linux-based systems, including configuration and troubleshooting.
• Plan for infrastructure capacity, manage traffic routing, and enforce security policies to support Ping’s Single Sign-On (SSO) SaaS platform.
• Participate in a follow-the-sun on-call rotation to ensure platform reliability.

You have:

• Degree in Software Engineering or a related technical field.
• 3+ years of experience in SRE, DevOps, or Cloud Engineering roles with a strong understanding of delivering production-grade software.
• Solid experience with Amazon Web Services (AWS).
• Proven hands-on expertise with infrastructure provisioning tools like CloudFormation and Terraform.
• Proficiency in Docker and container orchestration frameworks such as Kubernetes.
• Experience with configuration management tools such as Puppet, Chef, or Salt.
• Skilled in Git workflows (branching, pull requests, merges) in team environments.
• Familiarity with observability platforms like New Relic, Grafana, and CloudWatch.
• Experience with CI/CD and automation tools like Jenkins and Artifactory.
• Strong Linux/UNIX administration skills, including troubleshooting and scripting.
• Solid grasp of networking principles in cloud-based environments.
• Understanding of security best practices and their implementation in production systems.
• Proficiency in at least one scripting or programming language (Python, Bash, Ruby, Go, etc.).
• Experience supporting high-traffic or mission-critical production services.

You have an advantage if:

• A background in software development or engineering.Strong understanding of the Software Development Life Cycle (SDLC) and how reliability fits within it.

While this is a core Site Reliability Engineering role, we’re especially interested in candidates who also bring a software engineering mindset. If you enjoy writing clean, maintainable code to solve infrastructure problems—or you’ve worked closely with dev teams on service reliability—you’ll thrive here.

USA: $93,000 to $111,683
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Here are just a few of the things that make Ping special:

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives
• Generous PTO & Holiday Schedule
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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