Site Reliability Engineer

FIS; New York (NY); Remote; USD 84,000 - 143,000; Full time

Job summary

A leading company in financial services is seeking a Site Reliability Engineer to join their Platform Service Delivery team. The role involves maintaining the payment infrastructure, ensuring high availability, and collaborating with cross-functional teams. Ideal candidates will have experience in cloud services, automation tools, and strong problem-solving skills. This position offers a competitive salary and benefits, emphasizing a collaborative and flexible work environment.

Benefits

Private Healthcare

27 Days of Vacation

Work from Home

Qualifications

• 2-3 years of experience in application infrastructure.
• Hands-on experience with cloud services and automation tools.

Responsibilities

• Maintain high stability and improve Quality of Service.
• Lead incident triage calls and root cause analysis.
• Develop monitoring and alerting for payments platform.

Skills

Automation Tools

Unix Shell Scripting

Networking

Python

Problem Solving

Education

Bachelor's Degree

Tools

Ansible

Terraform

Splunk

Dynatrace

Job description

Join to apply for the Site Reliability Engineer role at FIS

Join to apply for the Site Reliability Engineer role at FIS

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor's Degree

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor's Degree

Travel Percentage

0%

Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

FIS is hiring a SRE for our innovative Platform Service Delivery team

As an SRE team member, you will participate in all of the day to day activities of operating the payment infrastructure to help maintain high stability, reduced Service Downtime and improve Quality of Service for FIS clients.

This could involve working with bleeding edge technology while coding, configuring, implementing, maintaining and supporting

Site Reliability Engineer (SRE) will focus on Scalability, High Availability, Performance, Stability and Reliability of Software Applications. SRE will build automations to simplify operations and processes, collaborate with cross-functional teams to create proactive engineering mechanisms and ensure positive end user experiences.

SRE with a good understanding of Products & interdependencies, with blend of pragmatic, operational and software development skills, will apply sound engineering principles, operational discipline, and mature automation to our operating environments and the codebase.

Participate and Lead the Day-to-Day Operations of the Team for Changes and Incident

Lead Incident Triage Calls and Follow up on Root Cause Analysis

Configuring and Deploying Product Releases into Production and verifying for Quality work

Participating in Data Center and Infrastructure Change activities

Developing Monitoring and Alerting for Payments Platform

Help identify repetitive non-value adding tasks and be hands-on in coding and scripting to automate them

Actively Participate and Contribute in Team Meetings and Team Building activities

What You Will Need

• At least 2-3 years of experience and knowledge of building and supporting application infrastructure in a private and/or public cloud
• Automation Tools associated with Infrastructure as Code, deployment, and configuration management (Ansible, Terraform, Helm, Harness)
• Knowledgeable of engineering practices (source control systems, release and deployment patterns)
• Experience and good understanding of Networking ( Load Balancers, Firewalls, Virtual Ips, DNS, Network Translation etc. )
• Hands on Unix Shell Scripting, Perl/Python programming experience
• Hands-on experience in Engineering environments (Cloud Service Providers (Azure), Private Cloud)
• Experienced with Engineering deployment technologies (containers, databases, packages)
• 2-3 years of Change Management experience on ITSM Tools like Service Now
• Experience Initiating and leading or participating in Resolution of Incidents
• 2-3 of Experience developing and or implementing effective Monitoring on standard tools similar to Splunk and Dynatrace
• Knowledge and Skills to comfortably work on Unix Systems, IBM Technologies like WebSphere AS and MQ and Oracle
• Self-starter and someone who can run with minimal supervision
• Ability to interface with project teams to deliver end to end solutions for our external clients
• Ability to be primary lead with project teams to deliver FIS OPF solutions end to end for our external clients
• Ability to troubleshoot technical issues from a high level and understanding potential root cause areas (Networking, Datebase, Middleware, Operating System)
• Experience working comfortably with high profile clients to effectively communicate on technical and functional levels
  
  

Added Bonus If You Have

• Hands on experience in developing and implementing production monitoring
• Experience and good understanding Networking
• Hands on Unix Shell Scripting, Perl/Python programming experience
• General Knowledge of Trends in Payments Processing Industry like RTP, ACH and Wires
  
  

What We Offer You

• A work environment built on collaboration, flexibility and respect
• Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing (including private healthcare, 27 days of vacation, work from home, etc.)
• Varied and challenging work to help you grow your technical skillset
  
  

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $84,720.00 - $142,320.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer~ In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting and Financial Services

Referrals increase your chances of interviewing at FIS by 2x

Get notified about new Site Reliability Engineer jobs in New York, NY.

Site Reliability Engineer (SRE) - Platform Infrastructure team (100% Remote - USA)

Senior DevOps and Site Reliability Engineer, remote

New York, NY $165,000.00-$200,000.00 2 months ago

New York, NY $145,000.00-$260,000.00 6 months ago

New York, NY $180,000.00-$220,000.00 1 month ago

Manager, Site Reliability Engineer (ServiceNow)

New York, NY $140,000.00-$185,000.00 2 weeks ago

New York, NY $180,000.00-$215,000.00 2 months ago

New York, NY $180,000.00-$265,000.00 1 month ago

SRE(Site Reliability) Architect - Remote (Fulltime)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.