Site Reliability Engineer

Jobtailor; New Hampshire; On-site; USD 110,000 - 160,000; Full time

Job summary

Jobtailor in the United States is seeking an SRE/DevOps engineer to build reliable, scalable production systems using Node.js/JavaScript/TypeScript and Python. You will own features end-to-end and help reduce toil.

You\'ll work with AI-assisted tools, on-call, observability, and modern cloud CI/CD practices to improve customer experience and operational outcomes.

Qualifications

• 2+ years of experience in SRE, software engineering, DevOps, or production engineering.
• Hands-on coding with Node.js/JavaScript/TypeScript.
• Python for scripting and automation.
• Experience building tools, APIs or automations.
• Familiarity with AI-assisted development workflows (GitHub Copilot).
• Knowledge of monitoring, logging and observability concepts.
• Distributed systems and API-based architectures.
• SQL and data analysis for troubleshooting.
• Exposure to AWS or Azure, CI/CD, and modern development practices.
• Basic incident and production support understanding.

Responsibilities

• Build software to improve reliability and scale production systems.
• Develop production-quality code with Node.js/JavaScript/TypeScript and Python.
• Use VS Code and AI tools to accelerate delivery.
• Own features end-to-end from design to deployment.
• Participate in on-call rotations and respond to incidents.
• Analyze incidents to identify patterns and reduce alerts.
• Improve observability with logging, metrics, dashboards, and alerts.
• Build automations and lightweight tools to reduce manual work.
• Identify opportunities to improve reliability and performance.
• Understand how systems affect customer experience and business outcomes.

Skills

Node.js

JavaScript

TypeScript

Python

Automation

APIs

Observability concepts

Distributed systems

SQL

AWS

Azure

CI/CD

Incident management basics

Tools

GitHub Copilot

VS Code

Job description

Responsibilities

• Build software solutions to improve reliability, reduce operational toil, and scale production systems—not just respond to issues.
• Develop production-quality code using Node.js / JavaScript / TypeScript and Python/PowerShell , including testing and documentation.
• Leverage modern development tooling such as VS Code and AI-assisted tools (e.g., GitHub Copilot) to accelerate delivery and problem-solving.
• Independently own well-scoped features, fixes, or improvements end-to-end—from design through deployment and operational validation.
• Participate in on-call rotations, respond to incidents, execute runbooks, and ensure clear communication and handoffs.
• Analyze incidents and recurring issues to identify patterns, reduce alert noise, and implement durable fixes.
• Implement and improve observability (logging, metrics, dashboards, alerts) for owned services.
• Build automations, scripts, and lightweight tools to eliminate repetitive manual work and improve operational efficiency.
• Identify and act on opportunities to improve system reliability, performance, and maintainability.
• Develop an understanding of how systems impact customer experience and business outcomes.

Requirements

• ~2 plus years of experience in SRE, software engineering, DevOps, or production engineering.
• Strong hands-on coding skills with emphasis on: Node.js / JavaScript / TypeScript
• Python for scripting and automation
• Experience building tools, APIs, or automations to solve engineering or operational problems.
• Familiarity with AI-assisted development workflows (e.g., GitHub Copilot, code generation tools) and interest in applying AI/LLMs to improve engineering productivity.
• Foundational knowledge of: Monitoring, logging, and observability concepts
• Distributed systems and API-based architectures
• SQL and data analysis for troubleshooting
• Exposure to cloud platforms (AWS or Azure), CI/CD pipelines, and modern development practices.
• Basic understanding of incident management, problem management, and production support processes.