Site Reliability Engineer

Triwill Group; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Triwill Group represents our client’s Cloud Operations team seeking a motivated SRE to keep production systems reliable and scalable. You will participate in on-call rotations, automate incident response, and contribute to infrastructure managed with Ansible, Puppet, Terraform, and Kubernetes.

Ideal candidates will have Linux/Windows experience, strong scripting skills, and a cloud-first mindset focused on security, reliability, and automation.

Qualifications

• Experience operating production systems with high availability in cloud environments.
• Strong programming skills in Python, Go, Java or Node.js.
• Familiarity with configuration management and container orchestration tools.
• Ability to document actions and turn incidents into repeatable automation.

Responsibilities

• Be on an on-call rotation responding to production availability incidents and support service engineers with customer incidents.
• Run infrastructure with Ansible, Puppet, Terraform and Kubernetes to maintain reliability.
• Improve deployment processes to reduce toil and increase stability.
• Design, build and maintain scalable core infrastructure for high concurrency.

Skills

On-call experience

Linux & Windows

Python

Go/Java/Node.js

Tools

Ansible

Puppet

Terraform

Kubernetes

Docker

Nginx

HAProxy

Prometheus

Job description

Our client's Cloud Operations team is expanding its SRE function. Site Reliability Engineers keep all user-facing services and production systems running smoothly. SREs here are a blend of pragmatic operators and software craftspeople who apply sound engineering principles, operational discipline and mature automation to the environment and the codebase. The team specialises in systems — networking, the Linux kernel, and scaling, algorithms and distributed systems.

As an SRE you will

• Be on an on-call rotation responding to production availability incidents, and support service engineers with customer incidents
• Use your on-call shift to prevent incidents from ever happening
• Run infrastructure with Ansible, Puppet, Terraform and Kubernetes
• Make monitoring and alerting alert on symptoms, not outages
• Document every action, so findings turn into repeatable actions — and then into automation
• Improve the deployment process to make it as boring as possible
• Design, build and maintain core infrastructure that scales to hundreds of thousands of concurrent users
• Debug production issues across services and levels of the stack
• Plan the growth of the infrastructure

You may be a fit if you

• Think cloud-first, regardless of the flavour of public cloud
• Think security-first
• Think about systems — edge cases, failure modes, behaviours, specific implementations
• Know your way around Linux and Windows
• Know the use of config-management systems like Ansible or Puppet
• Have strong programming skills — Python, Java, Golang, Node.js
• Collaborate and communicate asynchronously, and document so nothing is learned twice
• Have a go-for-it attitude: when you see something broken, you fix it
• Have experience with Nginx, HAProxy, Docker, Kubernetes, Terraform or similar technologies

Projects you could work on

• Coding infrastructure automation with Ansible and Terraform
• Improving Prometheus monitoring or building new metrics
• Helping release managers deploy and fix new versions of application software
• Planning and executing the migration from AWS virtual machines to cloud-native, container-based deployments on Kubernetes (EKS)
• Developing a relationship with a product group and defining their SRE KPIs — the SRE practice here is early in its journey