Site Reliability Engineer

Felix Recruitment

Dallas (TX)

On-site

USD 110,000 - 175,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading telecommunications company seeks a Site Reliability Engineer in Dallas. The role involves deploying and maintaining messaging platforms and solving complex issues while collaborating with technical teams. Ideal candidates have strong Linux and Puppet expertise, alongside excellent problem-solving skills. The position offers a competitive salary and various benefits.

Qualifications

Proficient with Linux-based applications and Puppet configuration.
Strong understanding of networking protocols and database management.
Highly organized and results-driven with clear communication skills.

Responsibilities

Deploy and configure messaging platforms for mobile operators.
Troubleshoot network and application-related issues.
Provide technical training and on-call support.

Skills

Networking and Protocols

Collaboration

Problem-Solving

Education

Red Hat Enterprise Linux Systems

Tools

Docker

Kubernetes

Puppet

MySQL/MariaDB

Job description

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Our client is looking for a highly skilled Site Reliability Engineerto deploy, configure, and support our carrier-grade telecom solutions. The ideal candidate will have a strong background in wireless networks, messaging protocols, Puppet and Linux-based applications.

RESPONSIBILITIES:

Deploy and configure SMSC, MMSC, and other messaging platforms for mobile operators and enterprise customers.
Work closely with customers, network engineers, and software developers to ensure seamless product integration.
Perform system upgrades, patches, and maintenance to keep applications running efficiently.
Troubleshoot and resolve network, application, and protocol-related issues in live environments.
Develop and maintain installation guides, deployment procedures, and troubleshooting documentation.
Provide technical training and support to customers and internal teams.
Participate in on-call support rotations to address critical production issues.

QUALIFICATIONS:

Collaborative and adaptable, able to work effectively in a team while managing shifting priorities.
Technically proficient with strong analytical and problem-solving skills.
Clear and concise communicator, capable of explaining complex technical concepts to diverse audiences.
Highly organized, with the ability to prioritize tasks and manage multiple issues simultaneously.
Results-driven, with a proven track record of meeting deadlines in high-pressure environments.

REQUIRED:

Red Hat Enterprise Linux Systems: Proficiency in package management, networking, firewall configuration, and high availability solutions (Pacemaker, Keepalived).
Containerization and Orchestration: Docker and Kubernetes.
Puppet Configuration Management: Experience in automating system configuration, deployment, and management using Puppet, including writing custom modules that include unit tests to streamline and tailor automation for specific requirements.
Database Management: Strong knowledge of MySQL/MariaDB and structured query language (SQL).
Scripting and Programming: Experience writing Bash, Perl, Python, PHP, and Ruby scripts and programming in C/C++.
Networking and Protocols: In-depth understanding of TCP, UDP, SCTP, TLS, DNS, HTTP, LDAP, RADIUS, SMTP, SNMP, and SSH protocols.
Applications and Tools: Include but not limited to Apache HTTP Server, Awk, cURL, Git, Kubectl, Systemctl, Tcpdump, Wireshark, OpenSSL, OpenSSH, Draw.io, Excel, and Word.
Regular Expressions: Must be able to write and use regex patterns effectively.
Virtualization: Hands-on experience with VMware vSphere.
Telecommunications Network Infrastructure Components: Short Message Service Center (SMSC), Multimedia Message Service Center (MMSC), Evolved Packet Core (EPC), IP Multimedia Subsystem (IMS) Core, 5G Core
Telecommunications Network Protocols: Diameter, SIP, SMPP, SS7 (M3UA, M2PA, SCCP, TCAP, MAP)