Senior Site Reliability Engineer
Signature IT World Inc
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Benefits offered by this job
Job summary
Qualifications
- Mid-Senior level position requiring observability expertise.
- Strong communication and troubleshooting skills necessary.
- Flexibility to work in a 24/7 environment.
Responsibilities
- Conduct production support activities and issue identification.
- Use observability tools to track system performance.
- Lead incident calls and triage issues.
Skills
Tools
Job description
Direct message the job poster from Signature IT World Inc
- Production support expertise with SRE Observability experience :
- Proactive issue identification using observability tools.
- Skills in using different monitoring & observability tools to track system performance
- Production support activities including proactive identification of issues leveraging observability tools, Corelating inputs from various dashboards & tools to drive resolution
- Experience in swiftly identifying probable failure points through the analysis of multiple inputs from the logs, observability dashboards, recent application changes, infra, network changes etc.
- Basic level of trouble shooting on every layer of the tech stack (Application, Database, Infra (Container platforms) and Network )
- Communication : Excellent communicator. Expected to actively lead and triage proactively identified issues/incidents where VPs/SVPs are also present in these calls.
- Flexibility to work in 24 X 7 environment
- Technical expertise:
- Analysis of issues via Splunk (including Splunk APM and Splunk O11y), AppDynamics, Grafana, RedMetrics, 1000Eyes
- Debugging of issues in VMs, Load balancers, Firewalls, API Gateways, DB, Network, Linux / Unix
- Debugging of issues in Containerization, Docker, Kubernetes, AWS, PCF, Azure
- Analysis of issues via APM, NMON , Wireshark usage and analysis
- Experience in UEM and synthetic monitoring set up
- Optional skills:
- ServiceNow (including AIOps, tools for Self-Heal and automated playbooks)
- Development experience in some of the technologies -Java, Python, AWS, Azure, Oracle, Cassandra, SQL Server, My SQL and Mongo DB
- Seniority levelMid-Senior level
- Employment typeContract
- Job functionInformation Technology
- IndustriesIT Services and IT Consulting
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Medical insurance
Vision insurance
Child care support
Pension plan
Paid maternity leave
401(k)
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