Site Reliability Engineer

Infosys; Austin (TX); On-site; USD 120,000 - 200,000; Full time

Job summary

Infosys is seeking a Site Reliability Engineer for a full-time position in Austin, TX. The ideal candidate will have at least 4 years of experience in IT, capable of supporting live applications and troubleshooting production issues. This role requires a solid understanding of application architecture and experience with database technologies and logging tools. The position offers competitive compensation in a dynamic working environment.

Qualifications

• 4+ years in Information Technology.
• Experience in supporting live Web Applications.
• Knowledge of F5 and network routing.

Responsibilities

• Provide 24/7 production support on rotation.
• Analyze and resolve application issues in production.
• Implement process improvements in Production Services.

Skills

Application Troubleshooting

Systems Analysis

Database Knowledge

Monitoring Tools

Messaging Middleware

Automation Scripting

Education

Bachelor’s degree in IT or equivalent experience

Tools

Splunk

AppDynamics

Control-M

Job description

Direct message the job poster from Infosys

Required Skills:

• Candidate must be located within commuting distance of Austin TX, or be willing to relocate to the area. This position may require travel in the US
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 4 years of Information Technology experience.
• Experience in supporting a live Web Application, has ability to read/understand code, and has experience in building application alerts and monitoring.
• Perform troubleshooting/debugging, issue triaging and perform defect fixes and enhancements to appliances.
• Server as 24 X 7 production support team on rotation
• Analyze and resolve application issues in production
• Experience in logging and monitoring tools like Splunk and AppDynamics (building dashboards for proactive monitoring, setting up Alerts for early determination of the issues)
• Experience in Messaging middleware solutions like MQ and Kafka
• Good understanding of F5, GTM/LTM, network and routing.
• Good knowledge of Databases - SQL server/Aerospike/Postgres
• Good judgement and ability to handle stressful situations.

Preferred Qualifications:

• Work with team leads/client managers to design and implement process improvements in our Production Services and Operations.
• Solid understanding of application architecture: application layer, database layer, network layer
• Experience in writing automation scripts (PowerShell/Python).
• The ability to manage multiple priorities in a dynamic, geographically dispersed environment.
• Flexibility to support all contingencies and shift priorities.
• Exposure to CI/CD
• Exposure to Batch Job process, schedule (preferably using Control-M)
• The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

You can review the detailed job description and apply officially through the following link:

https://jobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=25633&siteid=5439&Areq=134069BR

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT System Operations and Maintenance

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