Site Receptionist - Temporary

People, Incorporated; Fall River (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

People, Incorporated is seeking a Site Receptionist to oversee the front office at 4 South Main Street, Fall River. The role involves greeting visitors, managing phones, and coordinating calendars while supporting HR clerical tasks.

The position requires strong organizational skills, a valid driver's license, and the ability to work independently, with occasional after-hours support and HR-related duties as assigned.

Qualifications

• High School diploma or equivalent.
• Secretarial/office functions experience and related skills.
• Typing and basic computer operations.
• Valid driver’s license and ability to drive for work.
• Ability to work independently and multi-task.
• Strong organization and prioritization capabilities.
• Ability to communicate effectively with staff and visitors.
• A qualifying criminal background check and driving record required.

Responsibilities

• Operate multi-line telephone system and screen calls.
• Unlock/lock building doors and manage front reception area.
• Receive and route faxes; monitor emails.
• Greet visitors and coordinate room bookings and calendars.
• Support HR with clerical tasks and document review.
• Order supplies and manage first aid stock.
• Assist with orientation and after-hours support as needed.
• Respond to inquiries and relay messages accurately.

Skills

Secretarial/office functions

Multi-line telephone operation

Organization & prioritization

Independent work

Communication skills

Driving for work

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Reports to Director of Human Resource Director

People, Incorporated is a human service Agency serving the Southcoast community, including the Greater Fall River, New Bedford, and Taunton areas. As a partnership of specialized, integrated programs, we provide unique opportunities to people with life challenges. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community. Let People, Incorporated be Your Path to Opportunity!

The Site Receptionist is responsible for supervision and oversight of the reception area and the front office of People Incorporated’s main office at 4 South Main Street in Fall River, in addition to performing reception and office work in support of the Agency.

ESSENTIAL FUNCTIONS

• Operate multi-line telephone system, including answering and screening calls.
• Unlock and lock the main building door every day.
• Receive and send faxes to the appropriate person and/or division and program.
• Monitor and respond to two email accounts.
• Manage operation and flow of front reception area to include mail systems, deliveries, visitors, replacement badge requests, room bookings, swag requests, and applicant inquiries.
• Greet and/or screen visitors and employees and notify appropriate person of the visitor’s or employee’s arrival.
• Document and relay messages when appropriate.
• Maintain and update the marquee in the lobby area.
• Update room calendars based on requests, availability, and room capacity, ensuring the room calendars are updated at all times to avoid overbooking.
• Be available to support the check-in process of certain meetings.
• Place orders for various departments and assist in stocking supplies.
• Manage the stock of first aid supplies for the Agency and check the main building first aid kits monthly.
• Ensure the sharps container is at a level that is acceptable and request disposal when necessary.
• Perform clerical functions in support of the Human Resources department, including updating data, filing, scanning, making calls, submitting payment vouchers, following up with employees/applicants, conducting reference checks, conducting document review, and copying.
• Respond to internal/external department inquiries regarding forms.
• Coordinate with appropriate staff and the Director of Human Resources to assure front reception area is staffed during normal business hours.
• Occasionally work after normal business hours to support evening orientation.
• Drive personal vehicle to make purchases or conduct essential errands for the HR team as needed.
• All other duties as assigned by supervisor.

QUALIFICATIONS

• High School diploma or equivalent
• Skill in secretarial/office functions, including, but not limited to, typing and computer operations
• Skilled in Microsoft Word, Excel, and Outlook
• Valid driver’s license and ability to drive for work purposes
• Skill in organization, prioritization, and working independently
• Ability to perform office functions, including, but not limited to, multi-line telephone operation
• Ability to communicate and work with others cooperatively
• Ability to multi-task
• A qualifying criminal background check, driving record, and a valid driver’s license are required.

Come work in a rewarding and creative environment that encourages growth, collaboration and community involvement that is exploding with opportunities.

At People Incorporated you will find a path to endless opportunities and a rewarding career! We offer a supportive work environment, Employee Recognition Program, Professional Development, opportunities for growth as well as industry-leading wages and a comprehensive benefit package that includes:

For employees working in benefit eligible positions only

• Tuition Assistance Program
• 4 weeks accrued paid time off
• 11 paid holidays annually
• Health Insurance
• 403(b) savings plan
• Wellness Activities and initiatives
• Select employee discounts through LifeMart
• FSA
• Employee Assistance Program
• FREE Life and Long-term Disability Insurance
• Short-term Disability Insurance

People Incorporated is a forward-thinking human service Agency staffed by caring people who are proud to create opportunities for children, adults, and families throughout the Southcoast community, including the Greater Fall River, New Bedford, and Taunton areas. We strongly believe in our mission, enormously respect the efforts of the people we employ and will continue to work tirelessly for the betterment of our community. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community.

Join us! #peoplewithapurpose

People Incorporated is committed to fostering a respectful and supportive work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce are key to the success of our agency. We strive to create a workplace where employees feel supported, appreciated, and motivated to grow.