Site Quality Leader: Drive KPIs & Customer Impact

Lam Research Salzburg GmbH; Chandler (AZ); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

On-site Flex

Virtual Flex

Hybrid work model

Job summary

Lam Research in Chandler, AZ is seeking a Site Quality Leader to own site quality KPIs and drive continuous improvement across the manufacturing site. You will lead problem-solving, 8D cycles, and reporting accuracy, aligning with Factory and Engineering teams to deliver measurable quality improvements.

The role requires a strong background in electronics/engineering, extensive experience with semiconductor equipment, and ability to travel domestically and internationally.

Qualifications

• Bachelor’s degree in Electronics, Engineering, or related field and 8+ years of experience; or Master’s degree with 6+ years; or equivalent work experience.
• Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.
• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.
• Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.

Responsibilities

• Provide expertise in problem statement creation, root cause determination, and efficacy of corrective actions (5Why/Ishikawa).
• Hold service team accountable for delivering on site quality objectives and results.
• Conduit for feeding voice of the customer and site into the Factory and Engineering teams to drive tangible, sustainable, and measurable quality improvements.
• Drive 8D quality and cycle time to meet customer and LAM expectation.
• Analytical capability to proactively identify trends and patterns in quality data to proactively drive required improvement.
• Drive activities with the site & QPL to solve the customer’s high level quality concerns and improve Lam’s quality performance.
• Responsible for communication to theFactory when the impact to the customer has changed and anin-progress 8D needs to be updated.
• Work as part of the global QPL/SQL team to improve processes and share BKMs to improve results.
• Utilize the Lam escalation process for business process non-compliance.

Skills

Root cause analysis

8D process

Data analysis

Communication in English

Problem-solving

Education

Bachelor’s degree in Electronics/Engineering

Master’s degree with 6+ years

Tools

Microsoft Office

SAP

Job description

Lam Research in Chandler, AZ is seeking a Site Quality Leader to own site quality KPIs and drive continuous improvement across the manufacturing site. You will lead problem-solving, 8D cycles, and reporting accuracy, aligning with Factory and Engineering teams to deliver measurable quality improvements.

The role requires a strong background in electronics/engineering, extensive experience with semiconductor equipment, and ability to travel domestically and internationally.